Firstly, sorry for posting slightly off topic as I have a different model, but I can't find any other support anywhere so this is a last-ditch attempt. I bought my Toshiba MES60V in February and as of about two weeks ago it won't hold a charge. If it's plugged into the AC adapter, I can turn it on, but the second I bump the cord it reboots and resets itself. When plugged in, the AC adapter plug (into the unit) seems to jiggle quite a bit, so the pin may be broken or loose. I tried to find warranty information on the Toshiba website and got nowhere as it says that my model/serial number are invalid. I called the Toshiba service center and upon choosing "Gigabeat" from their options of "PC or Gigabeat" was told that the Gigabeat center couldn't help me and that I needed to call the first number back and they had no clue what to do from there. Does anyone have any idea of a contact number or an email I can use to get in touch with them to find out how to send my player back? It is still within the 1 year warranty. Thanks in advance. Can't find warranty information for Toshiba gigabeat MES60VK. I've tried the Toshiba website but can't find any information.
I am trying to register an Adobe program on my computer and I can't because the program says my serial number is invalid. It seems like there are many people with this problem.
I have the same problem with my MES60V mp3 player it froze and they said send it back to toshiba company and they want 195dollars for it to send.
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I cannot find any technical support for my MES60V and the screen froze then said to send it back to the manufacturer but I don't know where. I need help to try and get it fixed
thanx
Kimi Cleveland
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