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My battery has suddenly stopped charging owned sweeper for about 6 months and followed directions for charging very specifically can I get a r e placement battery
Re: My battery has suddenly stopped charging owned...
Be certain the charger is working before you look to replace the battery. The manufacturers web site or the owners manual should have a part number for the battery.
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If you don't have a test meter the only (and cumbersome) way to test is with wire, a bulb and a battery. I bet you have at least one friend who could test it for you. Without diagnosis, it is impossible to tell if the battery charger is working, as you are just seeing a glowing LED. The wire or the plug may be broken. You need to test the power at the plug where is charges the unit.
The battery may have failed or isn't holding a charge or the contact ON the battery may be faulty.
Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?
If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis
It should take about 6 hrs to charge. I had the same problem and reset the charging circuit. 1) Charge it until the green light comes on. 2) Unplug and pull battery out. 3) hold down the power on button 15-30 seconds. 4.) Put the battery back in, plug in the charger (direct - not through the dock) and charge for 72 hrs. Then, run at Max clean until the "I'm dead" tune plays.
If this model is under 1 year warranty, I would suggest that you take it to a warranty repair shop or that you ask for a replacement. with a Return Material Authorization (RMA) at no further cost to you for shipping.
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