Hi Julie Pearce,
You can try a reset in the headset. Here are the instructions
H790 Reset to Factory Setting
Best Regards,
Katy
Motorola Support
Ensure that your phone is switched
on and the headset is switched off.
2. Press and hold the power key until
the green indicator light starts to
flash quickly.
3. Activate the Bluetooth feature on
the phone, and set the phone to
search for Bluetooth devices.
4. Select the headset from the list
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sorry our phones are motorola droid razr MAXX
Hi Mark, Thanks for replying,, Can you tell me how to put the headset into pairing mode? and i have my phone off. I did download the headset manual but didnt see anyting about how to put into pairing mode,,Thank,s Julie
Mark Thank you so so much, I found out how to put the headset in pairing mode and it works ,, thanks again, I appreciate your help:):):)
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