I pluged my external hard drive in today and the computer did not recognize it like it wasnt there. I tried a few usb cables and sometimes it would come up, other times not. When it does come up in My Computer it doesnt have a name anymore, just a drive letter. When I click on it all the files that were there are now gone.
The hard drive itself seems like it's working fine. It spins and doesnt sound bad. The lights flash when I plug it in. But I cant access the files and none show up. When I try to drop a new file in I get an error message that says: Cannot add or replace (filename): Cannot find the specified file. Make sure you specify the correct path.
This happens when I try and drop any folder onto the external hard drive. The computer seems fine and the external HD seems fine. What's the problem?
I have a lot of important files for my business on it that I stupidly did not back up recently so now they are all outdated.
Even though you may hear the motor turning in your external drive the drive may not be able to read the information on the platter(s) because the arm isn't working. This cannot be fixed; you'll have to buy another external drive.
There are services that can retrieve the data on the broken drive. Google "data recovery services" and prepare to spend big bucks.
Have you tried using ext hdd on another computer?
I suggest running diagnostics ASAP. Many can be found on the internet for free or fee.
Top 7 Free Hard Drive Testing Tools
Manufacturer's Test Utilities
Plug the external hard drive into your laptop or desktop computer.
Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.
Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.
Click on the "My Computer" icon on your desktop, and open the external hard drive.
It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".
Open the folder on your external hard drive where you would like to save the photographs.
usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.
Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1
Move this window to the bottom right corner of your screen to be used in future steps.
Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.
These may be on the desktop, in "My Documents" or elsewhere in your computer.
If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."
Right-click on the photo file, and select "Cut."
Click on the window showing your hard drive files to bring it into use on the screen.
Right-click on the white space in the window where you would like to transfer the files, and select "Paste."
Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected
hope this helps
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