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I closed the door one door, and it hasn't opened since then about a month ago. the message on the lighted panel states that the oven is locked. I cant make it open be pushing the button to open and cant get the locked message to go away?
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Turntable turning and light on sounds like door not closing properly or door switch problems, but that should not make panel black when door not closing right. How about the hooks sticking out of the door. are they both there and do yours move like they have a spring on them?? That has to go into the unit and push the door switches. Or may have a broken door switch
It is micro switch when you close the door, the door latch push in a button on the micro switch take lid off open and close the door and see if you can spot a button not popping out properly or the latch not in line with the switch
I have a JVM1850 White microwave-over the oven-installed 3 years ago. Last evening the unit would not turn off. The inside light and fan continued to run, however, the microwave was not working.
All the controls and functions seem to operate, but when completed, the unit remained working, as stated above, with the door opened or closed.
Possible fault in the door lock assembly where the reset switch is also placed. So if this switch is jammed or the lock has not opened then the door may not close.
So remove power connection and open top lid to look into this section.
Remove the cabinet ... check the door safety interlock switches for proper operation. Most of the time, no heat problems can be traced to the oven thinking the door is open. These switches tell the oven if it is open or closed. If they are faulty ... well ... the oven thinks the door is open and will not turn on the heat.
Five months ago ... it may still be in warranty. If so .. take it back ... dont open it up ... you will jeopardze your warranty standing.
Do you ever open the door while the machine is running? If you do ... the door satery interlock switches may have failed. If there is no warranty issue, you may want to remove the cabinet and check these little switches.
What happens is this ... when you close the door, the switches report to the oven that the door is closed and it is OK to turn on the heat. If the switches are burned, the contacts don't close and the oven thinks the door is open and will not turn on the heat.
I believe you have a faulty door safety interlock switch. Please remove the cover and check the small micro switches with your ohm meter.
What frequently happens is this: because of opening the door during oven operation, the small points inside the switches arc and burn. Once they cannot make contact, they are not able to tell the oven the door is closed and when the door is not closed (forget what YOU think the door is doing) the oven will not turn on the magnatron. No magnatron, no heat.
This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.
Even though a door switch clicks, it may still be bad inside.
If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, linked here on Fixya: http://tinyurl.com/yzjozk
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