Question about Euro-Pro Shark GI490 Iron

2 Answers

Shark iron stopped working after 6 mos after spending a pretty cost for it and never had any to help me with this problem

Posted by dede45 on

  • 15 more comments 
  • dede45 Nov 13, 2007

    I amunable to get my iron to work please help me, I tries to return the ron to the contact address that was given, however I was being charged to ship it back to the company for 25.00 1/2 of what the iron cost.. please send me another solution, because i willl not go out and purchase another iron nor do I want to pay 25.00 for shipping the iron back when the company should be responsible for this cost and they should send me antoher iron without any cost..

    please contact me asap at 702-727-9317

  • cymru1963 Dec 30, 2007

    Iron was fine this morning but now does not heat. Only the two small green lights flashing. Every thing else works just fine on the outlet.

    This is the second and last Shark iron for me. The first one gave up the ghost after 3 months. The store allowed me to exchange it for another which has lasted about 2 years. For the price I paid, in my book, this is not long enough.

    I do not think I will purchase any other Shark/Euro Pro products in future.

  • Anonymous Dec 31, 2007

    When I plug it in the Power light goes on as normal, but then when I press the button on top to select fabric (to start heating the iron) nothing happens. It does not warm up and the light starts on Power. Sometimes when I unplug it and wait, then plug it again it works normally, but when the auto shut off comes on it's even worse. The Auto-Off light will start blinking and as instructed I move and shake the iron so that it heats up again, but no use. it never comes back on. I have to unplug and wait untill the iron is completely cold.

    Because of this Iron I was late so many times! It just works whenever it chooses to and the user's manual has no solution for the interesting personality of this iron.

    Also this is my second Shark GI490, I liked the first one but it had the same problem. So I thought it was bad luck and got another one. This one is no good either.

    I am very frustrated with this product.

  • cymru1963 Dec 31, 2007

    On another review site only 3 out of 11 reviews of this iron were favorable. There must be hundred's of dissatisfied customers out there who, like us, assumed we got a defective one the first time. After a similar experience with an expensive Rowenta before getting the cheaper but still quite expensive Shark I am going back to the more affordable models and won't be disappointed if they don't last 5 years.

  • Crystalyn717 Feb 24, 2008

    I've had mine for about 1 1/2 years. WOW what a disappointment! My mother has had irons for years that will never die. What's the deal. I guess I'm going back to the basics... no more fancy irons for me. What a waist of $60

  • Anonymous Mar 16, 2008

    Just got this iron yesterday - for the life of me, I cannot get the iron to turn on. The button to choose fabric just does not work! I am taking it back right now!

  • Anonymous Mar 28, 2008

    lights flash, but does not warm up

  • Anonymous Jun 12, 2008

    My Shark is about 2 years old and the steam button is stuck. I noticed it starting to stick but was always able to release it. Now it is stuck for good it seems. I tried to take it back to Macy's, and they said they dont carry it anymore and wouldnt take it back. Macys servce is going down hill. I wanted an even exchange. I too paid too much for a high end iron.

  • Anonymous Sep 09, 2008

    this iron sucks

  • jackee40 Sep 19, 2008

    I bought this IRON last year and it just stopped working? Lights on top comes on but the orange warming light doesn't come on and it doesn't heat? It leaked too? Was anyone on this site ever able to return or get a refund? Pls email me abck and let me know how?

  • w1seguy Dec 01, 2008

    Mine is a little different, the light keep going off. I have to keep tugging the cord. i thought it wasnt suppose to leak either, but it does

  • Anonymous Jan 17, 2009

    burst steam button sticks -- iron less than two months old. shark wants $10 pre-pd. for return S/H. plus it'll cost that much to send initially.

  • Rosemary Kapantais Feb 09, 2009

    I purchased my Euro Pro Shark Iron in September 2008...I loved it....then in January 2008 it heated up and died....nothing works on it .....perhaps there is a recall ?


  • Anonymous Feb 22, 2009

    lights come on but no heat?

  • ICannotfixit Mar 03, 2009

    I purchased this iron in 2008; one day it just stoppped working. Would not power on. Seem like I should be able to get a replacement iron. I paid quite a bit of money for this iron. It is not fair.

  • Marcia Jackson Mar 04, 2009

    I have the same problem. I was ironing and my iron stopped working. It was purchased in August, which is 6 months ago.

  • Anonymous Apr 24, 2009

    shark steam iron is leaking from the bottom. I also bought a Rowenta before this and had the same problem.



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Cord has break in it how do i get back off

Posted on Jan 01, 2009



I bought this Shark iron last July and I even saved the receipt!!But I threw the box away. The water is leaking out of the bottom. I bought the expensive Rowenta before that, and that one leaked all over my ironing. And I cleaned these irons faithfully every month. I need a toll free number for Shark

Posted on Jul 14, 2008


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