Question about Nortel T7316E 2-Line Corded Phone

2 Answers

T7316E Voicemail Password Issues

NorStar T7316E phone. Former employee left without leaving password for VM. Have tried re-setting password using Feature 983, Log: 738662 AND 73738767793. All information entered shows "Invalid Password". Help please!

Posted by caitlin_a_wa on

  • caitlin_a_wa Jul 09, 2009

    I have tried both of these using Feature 983. Neither provide me a valid password. I'm still recieving the message that says 'invalid password'.



2 Answers


Feature 983
password is: 1020000 (if you use 3 difit extensions)
120000 (if you have 2 digit extensions)

Posted on Jul 09, 2009

  • Anonymous Jul 10, 2009

    reset the password:
    Press feature 985
    Extension of vociemail is displayed. Dial 9
    PSWD: RESETSMPSWD (73738767793)
    Reset PSWD? Press YES
    Login will be changed to default (1020000 for 3 digit EXT's or 120000 for 2 digit)

    now you can log into feature 983 1020000 or 120000

  • Anonymous Jul 15, 2009

    Did this fix it?




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  • 192 Answers

******* STOP ****** Ok, the password that you are trying 73738767793 that resets the whole voicemail system password!!
What you want is to change the individual voicemail password...
-> Feature 9 8 3 -> Password 1020000 (this is the default password to get you in as an administrator) -> Select the softkey under "MBOX" -> Select the softkey under "Chng" -> Enter the mailbox number that you want to change -> The display shows "Reset Password" -> Select the softkey under "RESET" -> Press the release key
* The temporary password willbe "0000".

Posted on Jul 16, 2009


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Right Button (CHG)
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