My copies and faxes have three heavy black lines going down the page. How can i fix this problem

Hello,

This is a common problem usually caused by ink or trash on the image sensor. Here is a link to an article that shows where to look and clean to correct the problem.

http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

are you getting black lined copies while you are trying to send a fax or black lined images are obtained at the receiving end. Is there any problems while copying from platen glass. if it's ok, then check if there is any thing on the stream reading glass (the small sized glass plate meant for ADF) & clean it.

The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna
Dear Donna,
When a document is scanned from the top portion of the printer, it will loop around and output from underneath. The scanning glass on the far left side will have some debris on it. Lift the the lid exposing the glass portion, inspect for "stuff" on the glass, perhaps pen or white out. You can use a mild soap and lightly dampened cloth to remove any debris.
Good Luck,
Pre

If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.

Open up the document feeder and clean the scanner glass

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

check if there is any kind of leank inside the printer. do a manual servicing once.

lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

REPLACE CIS SCANNING UNIT HAPPY FAXING OMNIPRESENT