Question about Xerox Phaser 8560DN Laser Printer

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09,038.46:39450 - Xerox Phaser 8560DN Laser Printer

Posted by milogek on

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Anonymous

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Hi melogek:
Here is your problem.

9,035.4x through 9, 038: Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise customer. Run clearISCfault test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.Remove any blockage and/ or replace the ink stick.Run clearISCfault
test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the inkloader assembly. Run clear ISCfault test to clear the
error.
Hope this helps

Posted on Jul 10, 2009

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