I believe that I need to download and install a usb driver or device driver that will enable the computer and Magellan Content Manager to recognize this GPS device properly. I've tried looking for a driver at the Magellan support website but didn't find any. I did find software to install the latest firmware into the 5310 so it is up to date in this regard.
SOURCE: No communication with computer
Pachicat you were exactly right! I had mine connected upside down too! Thanks for the tip!
SOURCE: maestro 4250 frozen after incomplete 2009 map up date
Call Magellan tech support at 1 800 707 9971 before calling make sure your product is registered.I had a similar problem with 4250 model and there was an error that showed 90% into the uploading process and my unit froze up . I received a repair number and shipping the unit back and I was`told will take a week.
SOURCE: My pc with windows xp sp2 does not recognize
You need the CD that came with the GPS and install the Magellan software first.
SOURCE: user manual for magellan maestro 5310 gps
Hello,
The user manual can be downloaded here:
Maestro 5310 - Owners Manual
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