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latch and lock are jammed from the hit will probably need to pry hatch over or lift while unlocking to open than adjust hatch or latch for proper working order also check relay and fuse hit may have also damaged wiring
Hi Dan.
In the past I have found that the sag on a Front Load door can be rectified with a little bit of judicious 'unsagging'.. Unless the door hinge is loose, in which case spanners are needed. you should be able to 'lift' the door back to it's original position.
I've done this many times myself..
Good luck
Nomess
You are having a problem with the door latch sensor indicating everything is connected correctly. Check to make sure your door is not sagging and then make sure the door latch is not broken or cracked.
Sounds like the door is not latching correctly. Check the door for any sagging problems and then check the door latch itself for any damages, cracks, or issues with the door itself connecting to it.
you can only do limited adjustments, First open the door and grab it by the back edge, see if it moves up and down, if it does the hinges are worn and need to be replaced. If no then open the front door and you will see the hinges of the back door, Loosen the bolts and have someone lift the back of the door slightly, Tighten then re-check. if needed keep trying until it sits right. You may also have to adjust the rear latch which is simply a matter of loosening the screws and adjusting as required.
If the door is not latching properly, a torx drive bit will fit into the latch pin itself and you can move it a little further outward. If the door is sagging (don't quote me on this, i'm not real familiar with the model), you may be able to loosen the hinges and lift the door, you may have to replace the hinge pins, or the hinge altogether.
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