I have a White 4400 Embroidery Machine, brand New, It likes to loop up the thread on the bottom of the piece that I'm working with and then creates a big mess down in the bobin chamber. I have tried to correct this problem by adjusting the tension, might work for a short period of time and then it starts to loop again. I have checked and double checked with the manuel to make sure everything is setup the way the manuel states and it still doesn't matter. I contacted White to see if they could help, they said to take it to a Tech. to have them look at it. I don't have a tech near me, I would have to drive 300 miles to one. I really hope you can help me with this.
Looping thread on the bottom of the fabric is most often caused by the top thread. Be sure, when threading the top thread, that the presser foot is ALWAYS RAISED.
Hi, I know this is old but thought i would put another possible answer. I just picked up a kenmore 385.19110 and was having the same issue of loose stiches under my fabric. I ended up finding the issue was that the bobbin area was packed with fluff. After i cleared the fuzzy lint out and cleaned the bobbin casing the stiches were nice and even in both sides.
Make sure that the tread is fully between the tension disks. Hold the thread at the spool and when placing it through the tension assembly pull both ends firmly.
When you increase the tension, pull on the thread while the presser foot lift lever is down and see if it gets harder to pull. If not, the thread is not between the disks or the machine is malfunctioning and must go for repair.
Large loops on the bottom are almost always caused by little or no tension on top.
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Just a note to anyone who might suffer the same situation. If you have tried everything like I did to stop the machine from balling up the thread, and nothing seems to work, hope that you're machine is under warranty. Thankfully mine was, and it ended up being a computer problem inside the machine itself so White replaced the machine.
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