Question about Xerox Phaser 7750 Laser Printer

1 Answer

Cyan ATC sensor failure. Error code 14. I replaced developer and did ATC sensor setup. Still having issue.

Posted by Anonymous on

  • xerkos
    xerkos Mar 14, 2015

    Clear Tech Rep Faults
    The following printer faults can occur during normal operation, and the normal
    procedure is to isolate and repair the problem. However, with these particular faults,
    an additional step is required. A value has been written in the engine NVRAM that
    requires clearing before the printer can be used. Some faults require three occurrences
    before the fault is generated.
    Note
    To clear a Tech Rep Fault, you must disconnect the Finisher option. The
    following functions generate a Tech Rep Fault:
    1. From the Main Menu, highlight Troubleshooting and press OK.
    2. Highlight Service Tools and press OK.
    3. Press the Up and Down Arrow buttons simultaneously to enter the Hidden
    Service menu.
    4. Highlight Run Service Diagnostics and press OK to enter Service Diagnostics.
    5. Highlight NVRAM Access and press OK.
    6. Highlight Clear Tech Rep Faults and press OK.
    7. Highlight the Link Code(s) to be reset and press OK.

×

Ad

1 Answer

xerkos

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Yellow ATC Sensor Failure,Code12
Magenta ATC Sensor Failure,Code13
Cyan ATC Sensor Failure,Code14
The ATC Sensor detects an insufficient amount of developer.

Note
If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault (see pg.6-20) is performed.

Troubleshooting Procedure
Step Actions and Questions Yes No 1 Is the problem toner and/or developer empty. Replace the toner or developer. Go to step 2. 2 Is the ATC sensor clean and free of dust, toner or any other contaminates? Go to step3. Clean the ATC sensor. 3 1.Check the ATC sensor wiring harness Yellow=P/J129
Magenta=P/J130 Cyan=P/J131
2.Is the wiring harness or the sensor defective? Replace the ATC Sensor and/or wiring harness. Go to step 4. 4 1.Remove the Rear Cover and RearShield.
2.Measure the voltage at...Yellow=P405B3 Magenta=P405B8 Cyan=P405A10
on the engine control board.
3.Is the voltage between+1 and
+3VDC? Replace the engine control board. Go to step 5. 5 1.Measure the voltage at...Yellow=P405B14 Magenta=P405B11 Cyan=P405A11
on the engine control board.
2.Is the voltage+5VDC? Replace the engine control board. Go to step 6. 6
1.Measure the voltage at...Yellow=P405B2 Magenta=P405B9 Cyan=P405A9
on the engine control board.
2.Is the voltage 0VDC? Replace the engine control board.
Go to step7.
7
1.Remove the Imaging Unit Plate cover.
2.Inspect the wiring harness between the engine control board and the developer housing assembly.
3.Is the wiring harness defective? Replace the wiring harness.
Replace the ATC Sensor.
8
Run approximately 10 pages of the solid fill full-page prints for this color to ensure the error is cleared.


Posted on Mar 14, 2015

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What is code F2-40in a MX-M264N Copier?


F2-40 = ATC sensor abnormality ,
your toner is depleted , or is unable to replenish toner level in developer after X amount of time . a simple crop 14 should clear the error , but if it persists then you have bigger issues , try to check developer unit gears if they still function as they should, and check your toner level, and check your toner motor,

and if all is said and done try another toner cartridge, but be aware that the F2-40 usually fries the chip on the toner cartridge (not always though)

Jan 22, 2015 | Sharp MX-M264N Copier: MX264N : M264N

1 Answer

FAULT CODE 009-380


The Yellow ATC Sensor detects a low TC (toner concentration).


Initial Action

  • Check that Toner/Developer is present.
  • Check the Yellow ATC Sensor for contamination. Ensure that the sensor is seated correctly.

NOTE:
To clear this fault, enter Component Control and set the value of NVM location 752-109 to 0.

This can be caused by many things. I've seen broken Drum contacts from improper drum installation causing Developer bead carryover. Toner dispense motor assy's failing. Developer Housing failure. DVHVPS failure.

Sep 19, 2014 | Xerox Fuser Cartridge 008R13040 for Work...

1 Answer

Xerox phaser 7760 saying "black ATC sensor failure - code 009-380", i changed developer and xerox phaser 7760 saying "black ATC sensor failure - code 009-380", i changed developer and xerox phaser 776


When you have a sensor failure, you need to replace the black ATC sensor and recalibrate it. Another reason for sensor failure is you are not getting toner moved down to mix with the developer...the toner tube/auger spring could be clogged up or not functioning.

Also if you changed the developer housing when you changed the developer, you need to change the value to the new sensor # that comes with the housing.

Feb 16, 2014 | Xerox Phaser 7760DN Laser Printer

1 Answer

Error 14 scanner


That sensor is located in the developer housing. You can either replace the sensor, or replace the developer housing, which comes with the sensor. Either way, you will need to go into diagnostics and set the value of the new ATC sensor after replacement. (You will need to replace the developer powder if you get a new developer housing)

Sep 19, 2013 | Xerox Phaser 7700 Laser Printer

2 Answers

Error E000020-03a2 canon c6800


pls check the cyan deverloper if it irc6800.drum unit if it is irc3200

Mar 04, 2010 | Canon imageRUNNER C3200 Copier

2 Answers

Fault codes 14 & 15 ATC sensor failures. Developer beads had been replaced and printer was working. Then codes appeared. Tried to clear fault codes by holding back and info buttons while turning on...


Hi.

On Xerox Faser:

Remove the Rear Cover , and Rear Shield , Measure the voltage at P534-5 on the Engine Control Board. Does the voltage measure between +1 VDC and +3 VDC?
Yes - Replace the Engine Control Board
No- Replace the Developer Housing Assembly
Replace the Engine Control Board , Replace the Developer Housing Assembly.

Regards.

Nov 19, 2009 | Computers & Internet

2 Answers

004-354 cyan atc sensor failure


Hi mgordonO:
The problem is with the toner cartridge or the developer. One or both may be empty.

Apr 08, 2009 | Xerox Phaserâ„¢ 7760/DX Laser Printer

3 Answers

Sc 372 error


have you calibrated the drum?if not when calibrating the drum potencial sensor at the process control initial setting the rate of the change of drum potential sensor outputwith the voltage on the drum out of specification

Oct 01, 2007 | Ricoh 6513 Copier

Not finding what you are looking for?
Xerox Phaser 7750 Laser Printer Logo

597 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

CheckitRight
CheckitRight

Level 3 Expert

1363 Answers

Cindy Wells

Level 3 Expert

6164 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...