Check under the front corner of the machine - I had the same problem with mine, which was damaged during delivery. Mine had a part broken on the water pump - where the emergency drain hose attaches to the water pump the little plastic connector had broken off.
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Be thoughtful of any water leaks. Water leaking beneath the machine will damage floors.
If both the ice maker and water dispenser are not working it is likely the feed connection from the wall to the unit. The hose/ copper tube can get kinked or the valve at the connection at the wall internally plugged. Close off the water at the wall and using a catch remove the connection at the unit open the valve at the wall and confirm the that water flows freely through.
Check the filter of the water located usually at the front grill near the floor. If the filter is removed the water connection will buipass the filter.
It is not likely with both the ice maker and water dispensor that both electrical solenoid valves have failed.
There is usually a condensation pan at the bottom of a fridge. This can fill with water and over flow, causing what is happening. Also, the ice maker could be causing the problem because the water connections can leak at the back where they connect to the house water system.
LG machines with DE (Drain Error) Water has not drained enough in 5minutes...Probably due to a partially blocked pump filter....Repeat drain to empty machine and cleat pump filter,,,Access via small door at floor level, unscrew pump cover, and clear filter... Some water may be released. Leaning machine back can help!...Good luck..Nomess
We had same--water on driver side rear floor (soaked!). Driver side front floor seemed dry until feeling UNDER rug, was slightly damp. We found the location of TWO leaks causing this.
Leak #1 was through the parking brake line/cable seal; Recaulked with silicone. Removed plastic trim on floor between floor and door to reveal metal channel filled with water.
Leak #2 was where the door meets the car, near the hinge. It was the accordian-looking tube housing the wiring for the door. The big, rubber, circular plug connecting it to the main part of the car had come loose and water ran down through that, into the SAME metal channel filled with water from leak #1; will seal with silicone.
Note: We found that the channel filled extensively near the front door, BUT the carpet edge from the floor near the rear seat was dipping into it, wicking it up to the rear floor. Also, upon acceleration, the water in the channel gushed toward the back, thus soaking the rear carpet.
These leaks were found by removing all plastic trim (covering edges of carpet by doors), then one of us pouring water into specific areas of the exterior of the vehicle, and the other one watching closely with a flashlight for any signs of dripping.
Refrigerator side is easy. Remove the top hinge cover and then the hinge. Lift it off the bottom hinge and set it to the side. The freezer side is a little more entailed as it has a water and electric connection. Remove the lower kickplate (Grille) and then you will see a plastic tube coming out the bottom of the hinge. Follow it to the connector and removed it. A little water might come out but it will stop. Next, go to the top hinge and remove the hinge cover. Unplug the electric connection and then remove the top hinge. Lift the door off the bottom hinge sliding the plastic tubing through the hinge...This should do it. If you need further asssistance, we are here.