Receiver # 86180-0w031 tried connections worked for 5 yrs then more times of static now only says no signal on radio screen fm works fine no sound on sat radio
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Having the same problem in my 2009 Malibu. Have received 8 refresh signals and talked to the XM Techs 4 times. Taking car to dealership on Monday. Highly frustrated.
You best bet - if you can get to the rear of the XM tuner unit, is to temporarily connect a magnetic-mount XM antenna and see if it works. A bad antenna usually says "check antenna" - not loading could be a good antenna with a bad location. I would try the little XM antenna by itself, then go from there. $20 is a lot cheaper than $500. Let me know how it works out.
I have same problem and sure connect did not help. The unit works fine otherwise except will not send a signal to my car radio. I will try removing the battery today & if this does not work I will do t paper clip reset in the battery compartment.
if you plug and unplug your antenna connection to the receiver a lot it loses the ground(shielded) line connection, if your lucky you can take a safety pin and CAREFULLY bend the radios 4 outer shell antenna contacts inward to make contact with the antenna connector, if its the plug on the antenna,try pushing wire in toward plug connection to the radio...delphi never had much for life on any external products that fit their XM radios but when you need repl parts boy are they waiting for you, and they got them
Sounds to me like a faulty tuner. I would explain all of this to the dealership, and have them replace the tuner. It's not built in to the radio, and is the only thing other than an antenna that could cause this problem, I mean it is POSSIBLE for the issue to be in the radio, but wouldn't be my first guess.
Regardless of what the problem is, it's new, and should be covered under warranty.
I had the same problem with my xt two years ago. I had two other roadys' at the time and they both worked with that antenna so I called xm customer service explained what was happening and they sent me a new receiver for $10. They told me that those units aren't worth trying to repair. Maybe you'll have the same luck I did. Give em a shout. Good luck.
I agree with you. It sounds like an internal audio circuit problem, especially if the tape adapter does the same thing. Have you tries headphones on the unit? If they work, then get the sure connect as it plugs into the headphone jack (Aux out jack)
By the way, you as an XM customer for years, usually XM will just give you another unit to keep you as a customer. I've seen it many times. Couldn't hurt to ask!
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