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Posted on Jul 09, 2009

My HP printer is printing out an extra page with each print job. The extra page contains information...almost like a status report...it contains information such as filename, directory, template, title subject author....etc How do I stop that from printing

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  • Contributor 8 Answers
  • Posted on Jul 09, 2009
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Joined: Jul 09, 2009
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You need to check the mode your printer is printing in. It may be in diagnostic mode. Another reason for having an extra page with info. is the page isn't setup to print all info on one page. Run your setup allignments and testing options to get it all on one page. Hope this helps. -Jennifer

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Status TheStatusfolder contains links to the following main pages.
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Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
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http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00341096/c00341096.pdf
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If you prefer, you can skip this information and go directly to downloading the tool .

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    wcpe16-menu-but.jpg

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