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Try taking battery out with phone on. Leave Battery out for at least a
minute and put back in. If still white and phone is under a year old,
contact service provider. They usually have a one year warranty if phone
is under a year with no physical damage. If phone is a refurbished
phone you may only have 60 to 90 days of warranty.
This could be an LCD or program problem. Try the following:
1. Turn off the phone and remove the battery.
2. Leave the battery out for about 15 minutes.
3. Put the battery back and turn the phone back on.
If you get the same problem, you need to contact the manufacturer and
have them check the phone. They may need to replace the LCD or they
just need to re-flash the firmware of it.
If the phone will do other things like ring when called, or seem to respond when you press buttons, then the lcd is either bad or the connector is loose. But if the phone will not ring when called and doesn't seem to respond to pressing buttons, then there is something wrong with the phone itself. Always try taking out the battery if you haven't already.
pull the battery from it for a little while , if that don't do it its probably a display chip inside and it can't be replaced , they have been having problems with the screens on these phones , does the phone still work for recieving and sending calls? its not likely but not impossible the screen went
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