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I see your problem and honestly I had a Hisense Tv so did my mother we bought the same type the same day and to be honest you will keep having problems out of their tvs , cause mine and my mothers rather got our apps to where the tv wouldnt support it no more , they will overheat and tear your system, not too mention you cant fix anything and their customer support are useless i would advise you to sale yours and get a good name brand smart tv
If the tv powers on correctly, then recheck all wire connections (including ac cord) are in proper placement and fit. Make sure the DVD is working properly and is connected properly to the tv. Visit the tv menu and check all settings for input signal. Be sure to have the correct "input source" set on your tv.
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