After each wash there is powder left over. finding clothes not properly washed either.
Stop using powder. Use liquid instead and see if that makes a difference.
First off. Before changing the detergent clean the residue of the powder from the tray.
Another thing to keep in mind is the type of detergent.
You want HE detergent. The reason for HE is it uses less and leaves nothing behind. ( HE stands for High Efficiency detergent.)
Hope this helped.
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