Origional equipment has broken and there is now address or 1-800 phone number to seek a replacement.
Visit this site for more details. Type in the site name Electro-help either to Google or Yahoo search box [not in the address bar of your browser], and click search. It is an electronic equipments service help site. All details you want are there. Note the position of hyphen in between words in site name, when you type it in. The site will appear as it is in web; subtitled as electronics equipments' repair help.
Check this site. It have the code list for most brands converter boxes.
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