Do not remember ma passeword and doesn't work when i try to get a new one

1 Open the Outlook.com home page
2 Click the "Can't access your account?" link.
3 Select "I forgot my password" and click "Next".
4 Enter the Hotmail address you need access to in the "Microsoft account" field.
5 Select a verification method.
6 Fill out the questionnaire (if necessary).
7 Get your verification code.
8 Enter your verification code.
9 Create a new password.
10 Log into your account.
How to Reset Lost Hotmail Password