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pull the battery from it for a little while , if that don't do it its probably a display chip inside and it can't be replaced , they have been having problems with the screens on these phones , does the phone still work for recieving and sending calls? its not likely but not impossible the screen went
I have exactly the same problem with my W880i. Suddenly, one day, out of the blue it went half and half, the right side completely blank(yet still with the back light on - I think - ). And a few months later (now). It suddenly randomly went completely blank - back light definitely on -. It happened today,and I am desperately searching for a solution. If I take the battery out, put it back in, turn it on, I can feel the vibrate, and notice a slight change in colour on the screen. But it stays completely blank, and hasn't changed in hours. So ANY help would be appreciated.
Ok so when I close my phone I still see the time and my background picture but no light immanates (hope I spelled that right)from the screen if thats what your saying that's normal. Now as far as the inside screen if you dropped it the connection that lets the phone know it's closed may be jarred lose and offset (not sayin u dropped it)although you say it dims. When you close your phone the inside screen should turn white and then turn off just barely have your phone open to check, if it does this then the connection is working. And you need another opinion.