Power off the machine. Then remove the toner bottle be careful the hole might be on the bottom toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KUNB on the side of the bottle is damage put a new one in that KUNB is what the toner motor uses to turn the bottle if it is damaged you get a code. If this does not work you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: konica minolta 2430
Most likely you received this message after a toner was replaced. Reseat the cartridge and restart the printer. If that doesn't work remove all of the toner cartridges manually and reinstall.
Turn off the printer and open the top cover. Follow the toner cartridge all the way to the right side of the printer (on the white part). You should see a hole that looks like a cross. Take a pen or key and push down on the black button in that hole. While you are holding it down rotate the toner cartridge towards you. You want to get the colored roller on the cartridge about 1/2in away from the metal bar that says "consumable reorder". You should be in a position to take out the toner. Let go of the hole and remove the cartridge. Repeat the steps until all of the cartridges have been removed.
Turn the printer back on at this point. You are going to get toner not installed messages on the printer. Open the top cover and the cyan tray will be in place. Shake the toner and install. Close the cover and let it cycle to the next color (black). Repeat the process until all cartridges are installed.
If you are still getting the error you either have a bad cartridge or the carousel that the toners sit in is damaged.
SOURCE: Konica Minolta 2500W shows error.
Okay, the driver for the printer (hal.dll) needs to be reinstalled.
Do the following:
Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer
What taskkill does is kill the printer application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the printer driver, and the problem will be fixed!
SOURCE: Konica Minolta Magicolor 4690MF gives 0502 error.
machine trouble 0092 service call
This happen after I cleaned the waste box for Konica Minolta Magicolor 1600W
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