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We are Fixya, we aren't Vulcan, we just have a Vulcan category for handy filing. There is no connection here to company reps, but we try to help where we can.
The part you described is the heaters Control Valve for your Infrared Gas Heater. It is an expensive part to replace. If one is still available for your older unit.
You failed to mention where (what country you're in), but Vulcan has been popular in Australia for many years, So I'm assuming you're in Australia.
Below is a link to contact information for Vulcan in Australia, b region. Hope this helps you find a service technician. http://www.vulcan.com.au/contact.html
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