Trying to make a 3.2 digital photo viewer work with Windows Vista. Computor says software was sucessfuly loaded. When viewer is plugged into usb port I get a window to import sample pictures from viewer to computor. When I click on the Photo Viewer icon it says Photo Album device was not found. What is the problem?

I got a key ring for Christmas too ...when the keyring is on 'charge' mode it doesnt show on computer ...you have to remove the lead from key ring, switch off key ring then replace lead and switch to 'update' mode. Now if you double click on icon it should work!!!

The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

Regards
Balisonu79

s.wingard,

Are you sure the Dolphin Digital Photo Frame is compatible with Windows Vista? When I searched, all I saw that was supported was XP and 2000. Once drivers are installed and they do not work, it's best to uninstall the driver (in the control panel in the system hardware configurations). Delete the driver and restart the computer with the picture fram plugged into the USB. You should be asked if you want to install the drivers. You then pick the custom location for drivers and browse to your drive with CD. You should be able to find the drivers somewhere within the disk (usually contained in it respective OS Folder e.g. WINXP). Load that particular driver.

Hope this helps,
Bill

try this it worked on mine
http://myitforum.com/cs2/blogs/jnelson/archive/2008/12/27/126075.aspx

You need to make sure the usb cable is in all the way to the viewer. You have to push it hard. No silver showing. Always need the viewer plugged in first before starting the viewer program. After that it is pretty simple.

Getting Started- VERSION DPKEY and 151SX
STEP-1-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d) After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f) Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2”
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

My copy of Photo Viewer came on the provided disk. Run set up to load it (if you do not have a disk go to the key ring manufacturers website). When you use Photo Viewer make sure that your key ring is attached to a USB port prior to starting the programme otherwise it will not load.

i jus plugged mine into usb port and it downloaded the drivers for me without using mah disc at all...

get rid of vista and get mac osx.

If this is like my keychain photo viewer you need to put the keychain in USB update mode before it will work.  When you first plug it in to the USB port it will show USB Charge or USB Update. Use the arrow keys to put it in USB Update mode and then press the menu power button.
At this point you can open the software and start adding photos!