Hello, the lens will not open for the following reasons
1. if the battery is dead, replace or re-charge the battery or use a a/c adapter if available
2. dust in the crevices of the cover, bang the camera with your hand gently this will dislodge the dust and cover mechanism will become free, you may also tap the cover with your forefinger on lens edge, take rubber bulb blower , blow air thoroughly in the crevices of the cover
hope it helps and your camera works
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