Question about Palm LifeDrive Handheld

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No wi-fi signal on Palm Lifedrive

I have wi-fi in the house but the Lifedrive states "no signal." I entered the 10 digit WEP key and still no signal/won't connect.

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  • joelwk Jul 10, 2009

    Thanks for the quick reply! Although helpful, my Life Drive is NOT detecting any signal, but it does pick up other signals from other networks. I have 10 digit WEP code I entered but it still will not work.

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  • 1,606 Answers

Ok first thing to know is if the LD is detecting networks at all. Tap the wfif icon and hit the scan button. If you see a list of available networks that means its working and the problem is the settings.
I'm assuming that it is detecting the network from your description.

The LD supports WEP and WPA so you have other options if nothing else. WEP is nice and simple (most of the time anyway)
On the scan find your network tap edit, Make sure the SSID is correct, Make sure that it says WEP under scurity and then tap the key box where is says assigned.

Now this is the bit that makes or breaks the connection. Make sure the key type is set correctly. You have three choices hex, ascii or passphrase. Most wireless router just use the first two.
You need to make sure that this is set to exactly the same as the router.

For ten digits that means you are trying to use 40-bit hex which is not the easiest but it works sometimes. Ascii tends to go a lot easier and I would suggest you consider switching over the ascii to avoid the headaches. I don't know why the LD does not want to work all of the time when using the hex key but it does seem to have problems. Assuming you have the hex key matching exactly as per the one you have in the router it should work. Should but sometimes just won't. Check your cases and make sure you are only using the basic ascii set not the extended. Stick to number and letters and you should be good.

I have never had a problem with the ascii or passcode but usually do not have much sucsess with the hex setup even when it is correct. I've assumed that it was something I've missed but have not had these problems using other devices.

Posted on Jul 09, 2009

  • Dave King
    Dave King Jul 22, 2009

    Can you connect to another network ? It shouldn't matter if it is secure or not. We just want to make sure the LD is talking to the net. If you can connect somewhere else our problem is just the

    $%#$% wep key settings ;-]



    The problems I've had with my ld were when using the longer wep keys or when the keys were in hex. It seems to have no problems with the shorter 5 key ASCII wep key.



    If you can temporarily turn off the security on the router so it is an open/unsecured network. Then try and get your LD to connect and get out to the net. If you can get your email or go to a web page or anything else then we know the problems is the wep key, one of the wep settings with a remote possibility of a file being corrupted on the LD.



    Basically once we know they see and can talk then it is a matter of making sure that the wep key is exactly the same and the wep key location is the same.



    Make sure the wep key length is the same, that the case is the same and that you don't have any extra spaces etc.



    Make sure that the wep keys are in the same spot. The key on the LD has to be the same position as the key on the router. There usually are positions for 4 wep keys. Most people tend to use the first one. What you can try is filling in all 4 spots with the same key. Then cycle through them on the LD to get them to connect.



    Also you may find that the router has an extra option or setting that you cannot duplicate on the ld. So you can try turning off some options until you have a very basic wep setup or try using the wpa-psk mode. That sets up very close to the way the wep is done. It is considered more secure than wep.





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laptop user must know how to set up. to connect toWi-Fi locations. Using Windows XP in this tutorial, we'll go throughthe steps for setting up a laptop to access a Wi-Fi network. Some Wi-Ficards can be set to automatically detect and connect to Wi-Fi networks,though it is still important to know how to manually set up your Wi-Ficard to connect to a wireless network.

ebfc785.jpg

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