Make brushes turn - band is intact but not turning the brushes

LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

First. Looking from the rear of the hoover forward, right side on main unit there is a large knob with signs, turn clockwise or anti clockwise.

If there is still no motion, check drive band is intact.

You can have a service man call from dyson £60.00 or there abouts, I believe this service includes all parts and labour.

Even though the belt is intact it can still be stretched or worn and will not turn the brush on the carpet. Here are the belts you need:

Dirt Devil Featherlite Belt

The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

even though the belt is intact it can still be stretched and not turn the brush. You can get replacement belts here:

www.vacbelts.com

even though the belt is intact it can still be stretched and not turn the brush. You can get replacement belts here:

www.vacbelts.com

most likely band is broken. Usually there is a spare in the box or on the unit when new. Unscrew 2-3 screws by beater bar (brushes) pull off cover and replace band.

If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Belt worn or hair build up can clog it from spinning. I've seen this on other models. Just remove the hair slowly. If the Belt is worn you can replace that from Bissel or any store that sells their product.


Check to ensure that the pump belt and brush belt are intact and installed according to the instructions provided in the User's Guide.

The pump belt is located under the belt access door on the side of the machine. This belt should be looped around the red pulley and the silver motor shaft.

To check the brush belt, please follow these directions:

Turn the machine OFF and unplug from the wall outlet.

Step on the handle release pedal to lay the handle down on the floor.

Remove the Tank-in-Tank and SmartMix Bottle and set them aside.

Turn the machine over to expose the brush.

Look for the red retainer plates, which hold the black brush arms in place. Remove the two Phillips head screws to access the toothed brush belt. Check to ensure the belt is intact and looped around the brush end, as well as the red pulley with the ridges.

Remove any dirt or debris from the brush assembly.
Inspect brush, brush arms, red brush arm retainers and red pulley for damage and replace parts if applicable.