Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

Scanner will not function

I bought a new computer 'Acer' and Windows Vista was installed on it. Now my HP Officejet 6100xi all-in-one will not scan. Doesn't even start it is like it isn't loaded at all. It worked just fine when I had windows XP. What can I do, I don't have the cd with me at home, it is probably in my office somewhere? The printer prints just fine, I do not have the manager setup as I did on the WindowsXP format.

Posted by sidjenkins on

  • sidjenkins Nov 15, 2007

    The only way the scanner will work is to do the following:

    Go to Start, all programs, assessories, paint, file and than to scanner and camera. This worked just fine. Thanks for all the suggestions it was helpful.

  • jgelsomini Apr 18, 2008

    The text document still did scan correctly. A picture scans correctly but printed document with text results in a page scanning to my desktop wtih a ascii characters not readable.

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1 Answer

Soulvisitor

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See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

Posted on Nov 13, 2007

  • Soulvisitor
    Soulvisitor Nov 16, 2007

    That's fixed isn't it? Problem was will not scan and now is the scanner will work, not my fault HP and vista are not supporting old product fully.

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2 Answers

How do i scan documents onto my comp


It depends a bit on the software you have installed (OS, etc). If you installed the full-featured software before connecting the all-in-one to your computer, you can scan immediately from the computer. For Windows, open the HP Solution Center (by double-clicking on the icon or Start > All Programs > HP folder > HP Solution Center). Put your document to be scanned face down on the scanner glass and close the lid (ADF pages go face up, top edge first). Click the tab in the Solution Center for your HP product (if you have more than one) and click Scan Picture or Scan Document as appropriate. Set the scanner settings in the pop-up window if needed. Click Scan to start the scan. To use the buttons on the scanner, you need to set the destinations for the buttons in the HP Solution Center (Scan to destination for example) and have the HP monitor running on your computer (this listens to the buttons).

Scanners work with bi-directional communication so USB hubs, print servers or bad cables can result in the printer functions working but not the scanner.

If you install the generic OS driver (by connecting the all in one to the computer before installing the software), the printer will work but the scanner will functions will be limited (the scanner buttons will not work but other functions will depend on the OS). Windows XP can acquire scans in Paint (File > From Camera or Scanner). Windows Vista and Win7 add Windows Fax and Scan which will also acquire scans (not in all versions of Vista). Vista also can acquire scans with Windows Photo Gallery.

The printer works similarly with the Mac OS but hte names may be different.

I hope this helps.

Cindy Wells

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2 Answers

I can't scan


You'll need the Vista drivers installed on your computer. Were you running XP before? Visit the HP website and download the current Vista drivers -- there may be different drivers for the printer and scanner functions.

May 27, 2010 | HP Officejet 5610 All-In-One InkJet...

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Hp officejet 4315V scanner will not install with windows vista


Try to scan from paint.....

  1. Click the Windows (c01367376.gif ) icon.
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File , and then click From Scanner or Camera .
  6. Click Scan .

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Can't scan with my HP officejet 4255 all-in-one


Hi
Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255


4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

=================================
Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .


Enjoy your new year

Cheers
Tejodhar Atreya




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3 Answers

Scanner won't work with windows vista


Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

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Hp psc 1215 wont scan with vista


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Introduction Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products. However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista. Scanning an original and saving it as an image Follow these steps to scan an original document, and then save it as an image. Step one: Load the original Follow these instructions to load the original in the product.
  1. Raise the top cover of the product.
  2. Place your original print-side down on the glass.
    NOTE: The engraved diagram next to the scanner glass shows exactly where to place the document (usually on the right-front corner or the left-front corner).
  3. Close the scanner lid.
Step two: Workarounds for scanning an original and saving it to the computer Select one of the following three workaround methods to scan an original and save it as an image. Method one: Scan with Windows Photo Gallery
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Photo Gallery . The program opens in a new window.
  4. Click File , and then click Import from Camera or Scanner .
  5. Click Import .
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Method two: Scan with Windows Fax and Scanning
NOTE: This feature and the following instructions work only with Vista Ultimate, Vista Business, and Vista Enterprise versions of Windows.
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Fax and Scan . The program opens in a new window.
  4. Click New Scan .
  5. Click File , and then click Scan .
Method three: Scan using Paint
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Accessories .
  4. Click Paint . The program opens in a new window.
  5. On the Paint toolbar, click File , and then click From Scanner or Camera .
  6. Click Scan .

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The problem is with Windows Vista...it does not recognize the scan button when you touch it on the scanner. There are two ways around this:
Go to Programs / Windows Fax & Scan / Click new scan / click file and then click scan
OR
Go to Accessories / Paint / Cick File /click from scanner or camera / click scan

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After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


?id=microsoft.windows.resources.expandarrow To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
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Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

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