Hello :0)
My son received a Sansa and I used the SanDisk CD to upload it onto our computer. He has music on it and everything, but my Mom, while cleaning, thought she was doing him a favor and plugged in the Sansa to the computer to recharge, BUT used my Daughers IPOD wires!!! Now, absolutely nothing comes up on the Sansa.
I've removed the hardware from the computer, and Reinstalled it, but nothing else happens. I plug in the Sansa, and it Source Type/DurationResolution don't show any numbers, and 'NO Device' is at the base.
PPPPLLLLLEEEEEEEEEAAAAAAAASSSSSSSSEEEEEEEEEE Help us!! He's 13, and starting to listen to music more and more. This is his favorite gift from his sister.
Maria
Sandisk provides "how-to"
videos for everything Sansa related
You should check out the sansa community forums and post your issue, those folks know about EVERYTHING sansa and should be able to help you
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