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Sounds like a draining problem - Check the drain filter isnt blocked, if fitted before doing anything else - remove the filter and clean it. Then, can you hear the drain pump running on the drain cycle (drum not moving but pump should be) - a chug chug chug noise and water should be flowing down the waste pipe. Door WILL lock if the machine is full of water or is slow to drain - to prevent floods. Do NOT force the door open without draining - you will only break the door handle.
If water not flowing on drain - and filter clear - may be blocked pipe, sock stuck in sump hose - coin or counter flipped on edge in a pipe and blocking it - something like any of the above. Clothes too wet to dry is classic partially blocked drain pipe symptom - or spin aborted as drum out of balance.
Symptomatic of a blocked drain pipe, blocked filter, or a failed drain pump, drain pump with a broken impeller.
Remove the filter cover and check for obstructions. Attach a hose pipe to the drain hose, wrap it with a towel, hold the two hoses over a bucket and get someone to turn the hose on until you can't hold the pipes any longer, usually about 15 seconds. This clears obstructions in the pipe into the machine drum and filter. After checking the filter and behind it, put it on for a rinse and spin.
If the pump has failed, you can drain the machine by lowering the drain hose into a bucket or floor drain.
There are videos online on how to change out a faulty drain pump.
Filter may be blocked. Be careful taking it out, you will get flooded. Make sure you have something to collect the water as it rushes out. Also check the main drain isn't blocked. If you know how, unplug the rubber waste pipe at the back of machine (not from the bottom of machine but from where it connects to main drain) and see if the machine empties by running spin cycle. If water comes out of pipe then it's the main drain....if not it's either the pump or filter.
Could be filter is blocked. Or drain pipe is blocked. Fact it wouldn't spin, could point to blockage, as spin won't start if too much water in drum. Bad news is, it could be the water pump needs renewed. Make sure drain pipe is properly connected to the waste pipe, and clear of obstruction.
It sounds very much like there is a blockage in the drain pump,when was the last time you checked the filter.It may be spinning ok but if the filter is blocked it may not be spinning fully or draining properly.There is also a good chance that the sump pipe and drain pipes are choked with sludge /limescale.Try the filter check first if no Joy then it will need investigating down by the pump.
Hope this is of some help.
Hi, if the drum is full of water or not fully empty, this will prevent the spin from working.
If you have a drain filter, see if it's blocked.
You may have a blocked drain pump, a block in the outlet pipe or the drain pump is failing.
All of the above should be simple to check and cheap to repair.
Hope this helps
Check that water can drain out of the machine
1/ Check that the filter is not blocked
2/ Check drain motor is working (ie. not blocked with coins or hairpins etc)
3/ Check that pipe from tub to filter is not blocked (I had a sock blocking mine)
4/ If there is water in the filter and the drain motor runs then check that waste water hose is not blocked.
DEFINATELY A BLOCKAGE OR RESTRICTION ON THE DRAINAGE SIDE.DISCONNECT THE PIPING COMMING FROM THE DRUM TO THE DRAIN MOTOR. MAKE SURE ALL IS CLEAR. REMOVE PUMP AND OPEN PUMP HOUSING TO INSPECT.(BLADE COULD BE LOOSE ETC). FINALLY RUN WATER INTO DRAIN PIPE AND EXPELL WATER BY BLOWING HARD.IF BLOCKED, RECTIY. REASSEMBLE AND TRY AGAIN.