It nly prints one time then we have to reset the printer by shutting it off on the back switch.
The green light is a data light and should not stay on, but only come on when you are actively sending data to the printer. If you are connected via Ethernet try pinging the printer to see if you are losing Ethernet communications.
You should view manuals here:
http://www.printronix.com/products/productmanuals.aspx?id=992
http://www.printronix.com/products/productmanuals.aspx?id=992
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