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I am unable to log into my f/b account. I keep getting and error message saying that my computer needs to be cleaned. I have ran the eset software it suggested and found and quarantined 5 threats. However, I still get the same error message each time I try to log into my f/b account. Please help. You can email me at [email protected]

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DavidPerich

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  • 272 Answers

I don't know what the problem is, but I'm suspicious that maybe a real virus that popped up on your screen on some Internet web site offering to fix (non-existent) viruses, you clicked it, and now it controls your computer.

Posted on Feb 26, 2015

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Anonymous

  • 1 Answer

SOURCE: Can't Get Into My Facebook

I had this problem 4 weeks ago, and I emailed [email protected] (or [email protected], can't remember) and they got back to me 2 weeks after with a really nice reply, and sorted it out for me. Put my account back to normal, and gave me a new password.
They were absolutely lovely, and when I emailed them back to say thanks they even sent me another email saying 'no problem'.
Just email them and be patient :)
Don't worry.

Posted on Jan 19, 2009

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Anonymous

  • 564 Answers

SOURCE: Error Message when I click on everything in facebook.

Hi,

  1. If you have internet explorer 6, download and internet internet explorer 7.
  2. Click on internet options and click on delete cookies,files,add-ons etc..
  3. Click on advanced tab then click on reset and close internet explorer, then open and try.
  4. If you have Internet explorer 7, follow step 2 and 3.
  5. If still doesnt, try installing Google chrome browser.
Please let me know if you have any quires.

Hope this helps, Please Rate My Response! Thanks! PREM

Posted on Feb 20, 2009

David Shaub

  • 2976 Answers

SOURCE: Accidentally deleted the email address associated with my account. My other contact email addresses will not work when I try to log in. My profile still exists and I still get notifications, but I can

Contact the help desk where you have your email.

Posted on Apr 23, 2009

Anonymous

  • 1 Answer

SOURCE: Account unavailable Your account is temporarily

I am having the same exact issue and had been out since 5am eastern time

Posted on Nov 17, 2009

Anonymous

  • 68 Answers

SOURCE: HOw do i delete account

Hi Maya, You can delete your account here. Also, do not put your personal information on FixYa, especially your password/

Posted on Mar 01, 2011

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