Is a cracked screen covered under the warranty?

Hi Abby,

Most manufacturers do not warranty "damage from handling, misuse, neglect, accident" as that is not they way their products are intended to be used. Warranties usually apply to defects in workmanship and failures not associated with the list of things above.

This is why 3rd party warranty companies such as "Square Trade" came into being. These companies will offere to extend your manufacturer's warranty to 2, 3 or more years and offer protection from the types of problems they do not cover - drops, submersion, breakage, etc. Cost is based on the product, cost, length of warranty term and extent of coverage. As long as it wasn't stolen - return all the parts of the covered device for repair, replacement or reimbursement. You can also usually insure these products as a special "rider" on your homeowners insurance, too. Contact your agent to learn about the availability and cost of this coverage.

Good luck!