HP iPAQ RX3715 Pocket PC Logo
Posted on Jul 08, 2009
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My ipaq rx3715 shuts down after plugging into its cradle. It gets the screen alignment and just goes blank.

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  • Expert 164 Answers
  • Posted on Jul 24, 2009
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I can only especulate on all the possible reasons, so let go one by one throuh them and their possible solutions:
1. The RX3000 Ipaq family has a known mechanical issue on the switch that senses when the back cover lid is properly closed.

When the switch is nor properly depressed, the PDA won't charge the battery if plugged on the cradle or to the USB sync cable, or won't turn on.

Remove the back cover lid and the battery, put them back again. Check the cover lid is placed flush and that there is not any gap between the cover and the PDA body.

Try again in power it on and/or charge the battery, confirming the orange LED light is turning on.

2. False contact on such back switch.

You need to find exactly where is located the switch that senses the battery cover lid.

It's located at the right/bottom side thru the battery bay. Check that there is not dirty or dust accumulated, causing that is sticky such area, which prevents such switch to work properly.

If you find nothing obvious, you can use small pieces of transparent tape (or masking tape) and put them on the internal side of the cover lid that is in contact with the switch (you have to locate first such area), put the battery and coverd lid again, and try to power it on. You can add a 2nd or 3rd layer of tape to depress such switch.

3. Broken cover lid. Check that is not broken in any part or corne rof it. If it's so, then replace it.

4. Defective switch.

Unfortunately is necessary to open the PDA and check with a continuity (or ohm meter) the performance of such swicth, which is easy but usually a technician does it.


You have the option of send it to be repaired, or try it yourself, which will require to buy a switch part, or pulled it from a PDA with possible working switch or the whole mainboard (or the mainboard alone) and swap the parts. It requires a minimum of technical skills to do it.

Best regards,

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    Figure : Charging the battery
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NOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.In the event of a low backup battery warning, charge the unit immediately before removing the main battery to avoid data loss. To view the amount of charge left in the backup battery, tap Start, Settings, the System tab, and Power.
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Follow these steps to charge the HP iPAQ Pocket PC using the universal desktop cradle:
  1. Plug the AC adapter into an electrical outlet and connect the other end of the AC adapter to the AC connector on the universal desktop cradle.
  2. Connect the serial or USB cradle cable into the appropriate port on the desktop PC.Figure : Connecting with the cradle
  3. Slide the bottom of the HP iPAQ Pocket PC into the cradle and push firmly to seat it.
CAUTION: To avoid damaging the HP iPAQ Pocket PC or the cradle, make sure the pins are aligned before pushing the HP Pocket PC into the cradle.
    Figure : Charging with the universal desktop cradle
  1. AC adapter into electrical outlet
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NOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.There are stabilizers located in the universal desktop cradle that assist in aligning the unit when there is no expansion pack attached. When placing the HP iPAQ Pocket PC with an expansion pack attached into the universal desktop cradle, the stabilizers will be pushed down by the expansion pack. To release the stabilizers for use without an expansion pack, press the button on the back of the cradle.
Charging with the optional USB Autosync cable Charge the HP iPAQ Pocket PC using the optional USB Autosync cable by connecting the Autosync cable to the HP Pocket PC and the personal computer. The HP Pocket PC will be charged using power from the personal computer.
For more information on charging the HP Pocket PC using the optional USB autosync cable, from the Today screen, tap Start, Settings, the Systemtab, Power, the USB Charging tab, Settings, and Help.
Charging a low battery The HP iPAQ Pocket PC will not turn on if the battery has a low charge (less than 3.2 Volts). Fully charge the battery prior to using the HP Pocket PC.
If the charge on the battery goes below the 3.2 Volts as a result of not being connected to the universal desktop cradle or the AC adapter, no damage will occur to the battery. However, the HP iPAQ Pocket PC charge indicator light will not flash until the battery reaches the minimum charge of 3.2 Volts and a normal reset is performed.
Follow these steps to charge and reset the HP iPAQ Pocket PC:
  1. Connect the HP iPAQ Pocket PC to an A/C power supply.
  2. Charge the battery to the minimum level of 3.2 Volts (this will take 5 to 30 minutes depending on the current charge level).
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  4. Turn on the HP iPAQ Pocket PC.
Keep the HP iPAQ Pocket PC connected to the universal desktop cradle or AC adapter when it is not in use.
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Hi. I assume that you plugged in your original battery after it was out a while. When your device's battery is drained, all the data in your device may be resetted (changes according to your backup battery's condition). So you should first try to plug it into AC power source for a couple of hours without touching it (Let the battery become usable enough). Then, your device should open without any error, but it may take a while because it will install the Operating System from ROM. In most cases, pluging out your battery won't destroy any internal parts of your device, it may just reset it to factory default settings. If there is an error, here is how you can hard reset your device:
HP iPAQ rx3715 Hard Reset:
1. Hold down the Mobile Media button (on the far left) and the iTask button.
2. Then press down the reset button with the styles for a few seconds until the screen goes dark.

3. To turn on your HP iPAQ after your hard reset, either press the reset button again, or plug it into an AC power source.
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Hp ipaq seems dead

Without know exactly what already you tried to powered it on, I can only especulate on all the possible reasons, so let go one by one throuh them and their possible solutions:

1. The RX3000 Ipaq family has a known mechanical issue on the switch that senses when the back cover lid is properly closed.

When the switch is nor properly depressed, the PDA won't charge the battery if plugged on the cradle or to the USB sync cable, or won't turn on.

Remove the back cover lid and the battery, put them back again. Check the cover lid is placed flush and that there is not any gap between the cover and the PDA body.

Try again in power it on and/or charge the battery, confirming the orange LED light is turning on.

2. Either the cradle/USB sync cable or the AC wall adapter are defective.

The PDA won't power on if the battery is not charged to the minimum voltage for it. If the AC wall adapter or the cable/Cradle are defective, won't power on.

Put to charge the battery and confirm the orange LED light is turning on. If so, the you can discard that the cradle/USB cable or AC wall adapter are defective.

It the orange LED light won't turn on, it may be either one of these three parts that are defective, or that the back cover lid is not properly closed.

3. The battery dried out. If the battery is defective or won't accept charge, the pda won't power on.

To discard a defective battery, put the PDA to charge it, and it will power on when plugged to the USB cable or to the charger, and check in the settings screen, on the power icon, if the battery is charging.

If the back cover lid is properly placed, and the PDA won't power on when plugged to the USB cable or AC wall adapter, then the battery is not the problem.

4. Discarding that the battery or the USB cable or cradle or the back cover lid are the problem for this problem, the only option that is left is that the main board is defective.

Such failure on the mainboard could be caused for several reasons (moisture or humidity or water damage, or a electronic component that is worn out, or a integrated circuit that is shorted, etc) but it can be only verified and confirmed by an electronics technician.

You have the option of send it to be repaired, or try it yourself, which will require to buy a PDA with working mainboard (or the mainboard alone) and swap the parts. It requires a minimum of technical skills to do it.

Best regards,

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Ipaq rx3715 won't reset.

The description you are providing indicates the PDA has problems in uploading the booting firmware to the memory.

Unfortunately, this means that it needs a professional technician to open and perform a diagnostics on it to fix it.

It may be a defective integrated circuit, or moisture or humidity that got inside de PDA.

Some times is possible to fix it with minor internal cleaning or with minor replacement of electronic parts, but other times is possible to fix it only with the replacement of the main board.

Bottom line, you need to have a quote for diagnostics and repair of it, and make the decision if is better for you to repair it or buy another one.

Best regards,
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The only answer that I know of is third-party software. I have a battery monitor program that puts a battery meter down there, just like what you want. It's called "BatteryWatch 1.02" and I got it from pocketgear.com. Here's the url to the download page: http://www.pocketgear.com/software_detail.asp?id=2586 it's FREE. :-)
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