When I send to print some file not printing, the plotter indiquet procesing and not printig ,plotter can scan, No. IP is correct, Submasc is correct, the conection is correct

Check lan card led blinking pattern., Replace lan card(Jetdirect card 620n) & check, mostly lan card issue might be there..

This plotbase is old enough. Try to reinstall everything. Maybe there is a problem with your PC OS. Try to install plotbase on other PC.

Sometimes a plotter will show that is receiving data from the computer but will not print. I assume this is what you are describing. This can be caused by a couple of things. The first suspect is a corrupt file. Try a smaller file to see if it will print. If it does, the problematic files are probably from Photoshop or a CAD program. If a file has more than one level when it is sent to the plotter, the plotter has a hard time digesting it. Try "flattening" the file (makes a single level) and then send it to the plotter.

Another possibility is that the printer driver is no longer matched to the computer operating system or is simply corrupt. Go to HP.com and get the latest driver for the plotter. Windows XP Pro 64 drivers work well with W7 and 8.

Lastly, the Jetdirect card could be faulty. Reseat or replace the card.

open the scangear than u open network setting or u chaeck out DC control and u measuring IC scan with avometer

Hi, you can download a manual and user guide here at HP:

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18972&prodSeriesId=3339415

Its for the 24 and 44 inch.

You need adobe reader to read the manual
from here:

http://www.adobe.com/downloads/

Hope this will help you.

Hello, the plotter should be seen in your print and fax preferences (apple menu, system preferences, print and fax): In the print and fax preferences panel, you can click on "+" at the bottom left of the window, you should see your plotter appear in the window, and click on the "add" button Best regards

Its difficult to see the actual problem, but this looks like a corrupt file. Go firstly to yout driver, right click on it , go to properties and then click on "print a test page" if this prints correctly then its the actual file, try another file/drawing. If this does not print correctly then I would reinstall the driver. If it still does not work then try another PC. I dont personally think you have a plotter problem, its one of the above.
Dave

http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

You should be able to communicate with the plotter and get a control screen, through your browser, by typing in it's ip address. (i.e. 192.168.1.xxx)

Also, from the plotter, under utilites, you can view/print a usage report.

Does your network have a dedicated computer server and the printer is attached to this server or is the printer attached to a dedicated print server device?
OR
Does a computer on your network shares its printer with other computers on your network?
There is insufficient information on how you configured your printer setup for me to give you a proper answer to your problem.