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Yes you can get it fixed by sending it back to Garmin. www.garmin.com It is probably the firmware glitching. To be honest it will cost more to fix it than to buy a new one.
You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.
1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).
2.
Take the unit to the Security Location you chose when activating Garmin
Lock: it will then unlock without the PIN code and you can then either
reset the PIN or disable Garmin Lock. The Security Location should not
be the owner's home address, but many owners ignore this recommendation.
Many owners choose their workplace or a close friend or relatives
address for this purpose.
If neither option works then your unit
is useless unless you send it to Garmin with proof of purchase. Garmin
charge for the service and if your maps are not up to date then it's
really a waste of money as the investment would be better spent on a new
unit with current mapping.
I hope that you manage to either fix
your problem using my advice or at least can decide whether to abandon
the unit and buy another.
Ifthey don't give you a new one under warranty, are third party Garmin repair services that will fix it for cheap. Also, I found an DYI GPS repair guide,so you can do it yourself too, not that difficult.
When you are entering the address, instead of entering a city, press, "Search All". Then enter the address as usual. Sometimes an address may be listed as being in a nearby city due to the ZIP code. Let me know if this helps.
If the unit indicates "software/firmware missing", then you can only try to re-install firmware by running WebUpdater again. If it doesn't work, then the unit has to be sent to service to have it re-flashed.
how can i get updates downloaded onto my garmin nuvi 200 series,i have it connected to pc but nothing is downloading,new roads,places,construction ect.
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