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Check with your operator what's the direct number to voice mail. type it in the phone, hit send. check with your operator again if the service is available to your account. Sometimes, it's just the way you explain to them.
If you just got this phone, try to use the last 4 digits of your number as a possible number. If that doesn't work, try 1234 or 0000. If none of that works for you, the only other best possible solution I could give you would be to go to the nearest Alltel store to you and ask that they reset your voicemail password for you.
There are specific numbers for Voice mail. The number that's usually added to your cell phone might not be the updated voice mail number for your cellphone.
In order to activate this service, you need to call your service provider. They would activate the settings from their end and they will let you know how to change and set the specific voice mail number for you.
If your wife never reset the codes when she used the phone, the "unlock" 4 digit PIN code is usually 1234, or sometimes the service provider resets it to the last 4 digits of your cell phone's number before sending it to you.
The SECURITY code is a 6 digit code which is set to "000000" when the phone is first sent to you and since your wife never used it that should still be it. I'd try entering 000000 for the "invalid security code" message you are getting and see if that does it.
Some service providers may reset that security code before sending the phone to you too, so if any of those codes don't work you'll have to call your cell phone service provider to find out the codes.
This info about all the codes was in my Razr V3 manual.
Hope it helps.
If that does work for you and you can get into voicemail, then to reset the codes to your own personal ones go to ....Settings > Security > New Passwords and reset them.
If you get to the voicemail message screen and the message stored there, (it's probably a message from the service provider) you have to call the voicemail number to retrieve the message, I just press the keypad "dot" on the top right side under where it will say "call " and it dials & brings me to my voicemail. The voicemail number should be stored in the phone, but because it was never set up you may have to call the provider to do so, I can't remember if it was already in there or not when I first set my phone up.
Anyways......Good Luck & Happy New Year ; )
-Dial into voicemail -Enter password to access system -Press button for Greetings or Administrative Options menu -Choose type of greeting -Press button to change it and record new greeting -Listen to new greeting and press button to confirm -Exit system
Use the super key again to program a speed dial key that dials the voicemails number. Instead of selecting 'clear' slect "change" and type in the number. To find the number of the voicemail, go to another phone and press their voicemail key and watch the display. It may briefly display the voicemial group number. You also can dial the voicemail number without the use of a button on your phone. But, you have to know the voicemail group number to dail it. Sorry i dont know the number to tell you, it could be anything that the installer decided to make it.