Iriver (h10) when i turn on my iriver it says system files missin , to restore files , connect h10 to recovery tool . (www.iriveramerica.com)

Hi,
Maybe it is a software problem that why it won't work,can ask another software or download again.

Regards:
votit

Here is the iRiver website download page for your device. You should be able to get what you need to restore your device.
http://www.iriver.com/index.asp?code=0302

Good Luck

I got this from another post:

1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from http://iriveramerica.com/support/mtpupdate/
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.

hope this helps.
Also go here for the firmware directly: http://iriverinc.com/support/hd/h10_5-6gb.aspx

The procedure depends on what version you have.

Below there is the procedure for 20 GB , on other models procedure is the same, but you must find the right download for your model.

For 20 GB :

TO RESTORE "SYSTEM FILES MISSING" LOCKED PLAYER

--- This applies ONLY to the 20 gig version of the H10! ---

--- This procedure formats your H10 so all data will be erased on the player! ---

1. Power off H10 - 20gig unit.

2. Insert staple or other small object into reset hole to press reset button.

3. Connect player to USB cable.

3. Hold down Select key (labeled "O" - right button on front of player) while also holding down power key until player boots.

4. Unit must display "Emergency Connection."

5. Unit will now appear as a drive under My Computer. Right click on drive, select Format. No need to change anything, just proceed.

6. Download H10_20GB_System.exe. It is a self-extracting archive. Double click on it and unzip to c:\iriver.

http://www.iriveramerica.com/downloa...0GB_System.exe

7. Locate iriver directory, double click. You will see H10. Double click once again; you will see System.

8. Right click on system, select "Send to" and choose the directory of the player.

from System Files Missing

If you have the 5 or 6 GB see iriver - H10 5/6 GB Series Support

you can just go into the shop you bought it from or dicksmiths or something and they would sell the disc
as for your computer one just plug in your device then when you think it has loaded and everything go in to my computer and it should have your device there!

Hi I got the same message and found the solution and files at
http://www.misticriver.net/forums/h-10-h-20-series/55499-h10

if you have trouble finding it, I can email it to you, its under 2mb.
good luck
Denise

go to www.iriver.com people - what the f--- do you think it means?

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

just go to iriver.com iriveramerica is more of a store search, got to the iriver website find your device click on its page and then at the bottem it will have relevant updates as well a firmware recovery tool, if not just do a search on their website it is not a player specific tool

you need to upgrade firmware to version 2.51 using the mtp upgrader download found at www.iriver.com-support-ask.asp after doing this your player should work this upgrade is a recovery tool and works very well with all mtp version players

Get recovery tool from iRiver website