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Anonymous Posted on Feb 22, 2015
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I payed for an item on ebay payment paypal. The item was cancelled by ebay who informed me seller had put back money into my account from where I payed.

This refund is not in my account after 5days jeremiah1908

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2 Answers

johnshelp

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  • Expert 204 Answers
  • Posted on Feb 27, 2015
johnshelp
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It usually takes several days for funds to show up in your PayPal account. If the funds don't show up after two weeks, contact eBay.

  • johnshelp Feb 27, 2015

    It usually takes several days for funds to show up in your PayPal account. If the funds don't show up after two weeks, contact eBay.

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Anonymous232

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  • Master 1,552 Answers
  • Posted on Feb 27, 2015
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Which account?
Did you have a "positive" balance in your PayPal account?
If so, PayPal will refund your payment back to that account.

If you did not have a balance, PayPal charged your credit-card when you paid. PayPal will "reverse" the charge. Go online to your bank, and check "recent credit-card transactions", to see the original charge, and the "reversal".

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5 Related Answers

Anonymous

  • 184 Answers
  • Posted on Oct 26, 2009

SOURCE: Paypal Call 1-8O5-225-669O We are 24 Hour Available Call Now Paypal Customer Service

Login to paypal, check the account status to see what has happened to the payment. Generally if the account receiving is non-existant - the payment will not go thru. If it has gone thru then contact paypal ASAP to get it reversed or cancelled.
Here isa paypal customer service number, or you can access it though your paypal account whne you login using this link
https://www.paypal.com/cgi-bin/webscr?cmd=_contact-general:
PayPal Customer Service: 1800-073-263
6.00 a.m. to 10.00 p.m. Monday to Saturday AEST

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Anonymous

  • 527 Answers
  • Posted on Nov 07, 2009

SOURCE: Item 200346838949 paid with paypal transaction

Sir,

When did it happens? You must act fast. Contact rspears mail immediately do not accept the payment/transaction from paypal. And also request to sent back/cancel the transaction. Contact paypal to cancel that transaction which wrongly sent. Paypal will help you.

Thanks
Good Luck

Anonymous

  • 13 Answers
  • Posted on Dec 19, 2010

SOURCE: I have no problem paying

Paypal does not automaticly put the funds into your bank account. You need to sign in and go to your account and click the withdraw tab.

Anonymous

  • 64 Answers
  • Posted on May 17, 2011

SOURCE: I'm new to ebay and paypal. I sold two items

In Paypal there should be a spot with your transactions. All you need to do is click the transaction details and then about halfway down it should say issue a refund and just go through that and it should get it sent back where its supposed to.

bronk50

Brian Sullivan

  • 27725 Answers
  • Posted on Jul 11, 2012

SOURCE: I have a pending payment problem

if you are paying through your visa card it will cost more they might want you to pay through your normal bank account which will cost no more
visa cards attract an added cost

log onto your paypal account under profile you will see your credit/bank cards there you will see a list
http://www.paypal.com/

Add or Edit Email
Add or Edit Bank Acc
Addor Edir Credit Card
Add or Edit Postal Adress over to the right you will see a contact us tab tell them of your problem/dilemma make a list of problems you have with regarding your account and see if they can help im sure they will help other than that

you will need to contact paypal give them a free call 1800-073-266
6.00 to 22.00 AEST/AEDT to resolve this issue

hope this helps

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Related Questions:

0helpful
1answer

I FOUND $4 HAS TAKEN FROM MY ACCOUNT WHY? i DON'T LIKE TO CONTINUES WITH PayPal. How can I cancel the order?
You should contact the bank immediately if you want your money back.
Log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down date / itemno / etc...(write them down) make a list of problems you have with the seller to make a claim.

If you have sent money via PayPal, and you realize you did not mean to do it, or you have changed your mind about it, you'll want to cancel the transaction.

PayPal is an international online money payment service that allows you to transfer money to other people via their email address.

PayPal is commonly used for eBay and other online transactions.
To cancel a payment, you must log in to your account.

Log in to your PayPal account.
Open up a dispute in resolution tab you will have to find this transaction and copy the details down (date/item no/etc...(write them down)

Locate the payment that you wish to cancel.

Click the "Action" drop-down menu and select "Cancel."

Click "Cancel Payment" on the next page to confirm the cancellation.
Other than that you might need to contact paypal give them a free call 1800-073-266
6.00 to 22.00 AEST/AEDT to resolve the problem
Read full answer
Nov 25, 2013 • PayPal Accounts
1helpful
1answer

Unreliable supplier
If you have sent money via PayPal, and you realize you did not mean to do it, or you have changed your mind about it, you'll want to cancel the transaction.
PayPal is an international online money payment service that allows you to transfer money to other people via their email address.
PayPal is commonly used for eBay and other online transactions.
To cancel a payment, you must log in to your account.

Log in to your PayPal account.
Open up a dispute in resolution tab you will have to find this transaction and copy the details down (date/item no/etc...(write them down)
Locate the payment that you wish to cancel.
Click the "Action" drop-down menu and select "Cancel."
Click "Cancel Payment" on the next page to confirm the cancellation.


Read full answer
Oct 27, 2013 • Computers & Internet
0helpful
1answer

On 7/15 I sold a Jamb Saw (140573620880 to bider fishingfishpoo (Mike Randall) .After the sale he stated that he would like to get the saw ASP.I returned the message 7/15 from ebay stating that as soon as...
Send the customer an email from your ebay account and save a copy for yourself. Tell him that the payment he sent did not go into the right paypal account. Ask him to cancel this payment so that paypal refunds his money. Tell him that you will send an invoice to him from paypal with a request for payment. Ask him not to re-send his payment until he receives that invoice request from your account. Then go into your paypal account and click on the request money link. Choose the option to send an invoice and enter the information for your EBAY account if you have not already done so. Then send an invoice to that person requesting payment with a note that says the same thing in your email from EABY - tell him to cancel the other payment because it went to the wrong account and ask him to use this account instead. Tell him you have already waited two days and that he only has 1 -2 days more to pay for this item or you send a bidding strike for non payment.
Read full answer
Jul 17, 2011 • eBay Auctions
1helpful
4answers

I would like to open an put stuff on ebay to sell how do i go about starting this ??plus how do i go about gettin paid for items i sell??do i have to have anything special to be paid like credit card...
You can follow this process-
You will need to register for an eBay account before you can begin selling items. Go to www.ebay.com. At the top left-hand corner of the page, you will see links to "Sign in" or "Register." Click "Register," then enter the prompted information. Choose your username and password, and a secret question and answer. Enter your birth date. Finally, type in the numbers shown in the verification code and check mark the box to indicate that you agree with eBay's User Agreement Privacy Policy. Check to make sure all the information you have typed in is correct, then click "Continue." You will proceed to link a PayPal account to your new eBay account.May those link will help you-
Tips for successful selling on eBay.

http://reviews.ebay.com/Start-to-sell-on-ebay-for-beginners?ugid=10000000006734286
Read full answer
Jul 09, 2011 • eBay Auctions
0helpful
1answer

I don't know how to pay through paypal they ask me the email address or the phone number of the seller I need to pay for one Matrox DualHead2Go Model D2G-A2A Dual VGA Adapter for 49.99 and Paypal...
Hi carla410,

Depending on whether or not the seller uses eBay checkout, the steps to complete payment are different. If your seller does not use eBay checkout, they will send you an invoice or other payment instructions to help you complete your purchase.

To pay for an item when the seller uses eBay checkout:

1. Link your PayPal and eBay accounts, if you haven't already done so.

2. After you've won an item, click the Pay Now button. You can find this button in the listing, in the Purchase History section of My eBay, and in the confirmation email that you receive from us.

3. Check your shipping address. If any information is incorrect, click the Change shipping address link to update it. (The seller may require a credit card billing address registered with PayPal, sometimes called a confirmed address.)

4. Confirm the order details, including shipping and taxes. Click the Continue button. (If you have questions about the total cost, click the Request total from seller link.)

5. Select PayPal as the payment method.

6. Enter your PayPal log in information. If you don't already have a PayPal account, you can sign up.

7. Make sure that your shipping details, payment method, and order details are correct.

8. Click the Confirm Your Payment button to complete your purchase.


To link your PayPal and eBay accounts:

1. Click My eBay at the top of most eBay pages.

2. Click the Account tab.

3. Click the "PayPal Account" link on the left side of the page.

4. Click the Link My PayPal Account button.

5. You'll be asked to log into PayPal to finish linking your accounts.

Hope this helps.

Thank you for using FixYa.
Read full answer
Jul 05, 2011 • PayPal Accounts
0helpful
1answer

Trying to use pay pal to pay for my order on e bay but it wont go through
Thanks you for writing in regard to your payment concern. As you are unable to pay for the item youve purchased using PayPal. Let me help you with this.
First, I want to know the error message that you are getting so we can assist you further.
Now, if the error message you are getting is "Unable to process payment. Please try again later" or something like that, the best thing that you can do is to do a manual payment thru PayPal.

But first, you need to contact your seller and ask for a manual invoice and his correct PayPal email address.
Here is how you can get the sellers contact details:

Here are the steps to have the member's phone number emailed to you:
TO REQUEST THE MEMBER'S CONTACT INFORMATION:
1. Click the "Advanced Search" link at the top of any eBay page.
2. Click the "Find Contact Information" link located to the left of the page.
3. On the "Find Contact Information" page, enter in the User ID of the member you wish to find and the Item number of the item you are trading with the member.
Please be reminded that at the same time, we'll also send your contact information to your trading partner for fairness sake.
Once you have the invoice and his correct PayPal email address, you may then pay the item manually thru PayPal.
Here are the steps:

As a work around, you can just send a manual payment to your seller's correct PayPal email address by using the "Send Money" tab from the PayPal site.

The good news here is you are still covered by the Buyer Protection Programme.

Here's how:
1. Log in to your PayPal account.
2. Click the "Send Money" tab.
3. Choose "Send Money Online".
4. Under "Payments made mainly to purchase goods or services", select "eBay Items" or "Goods".
5. Then hit the "Continue" button.
Hope I was able to cover everything to resolve your concer.
Read full answer
Jun 16, 2011 • Computers & Internet
0helpful
1answer

HI JUST PUT ONE ITEM IN A BASKETBUT CANT PAY WITH PAYPAL EVEN THOUGH I HAVE AN ACCOUNT WITH THEM
Have your Paypal account Verified ? Some seller won't accept payment from unverified Paypal account.
or
Your money insufficient to buy the item
or
The seller don't accept payment from Paypal, some only accept Credits Card.

Hope this help, and if you feel helpful RATE please !
Read full answer
Jan 20, 2011 • PayPal Accounts
0helpful
1answer

Transaction was made to the wrong merchant; how can i cancel the PayPal payment?
How do I get my money back?
2 solutions

I sent money to the wrong email address, but the payment is completed. What do I do? Question : Answer : PayPal cannot reverse payments that have been claimed. We recommend that you contact your recipient directly and make arrangements to have the money refunded to you via PayPal or another method of your choosing.
If you don't receive a refund, you can file a dispute within 45 days of the payment date. Here's how to file a dispute:
  1. Log in to your PayPal account.
  2. Click Resolution Center near the top of the page.
  3. Click Dispute a Transaction.
  4. Click Item dispute and click Continue.
  5. Click Find transaction ID, then click the transaction ID you want to dispute.
  6. Click Continue and follow the instructions
 or if yous ent to recipient, but to wrong email address
If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems.

Here's what we recommend:
  1. Contact your seller to discuss your problem.
  2. If you're still not satisfied, you can open a dispute in the Resolution Center.
  3. If you would like PayPal to decide whether you should receive a refund, escalate the dispute to a claim.


Contacting your seller

To find the seller's contact information:
  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History and locate the transaction in your list of recent transactions.
  4. Click Details next to the transaction.

On the Transaction Details page, you'll see the seller's name, email, and, if available, the seller's customer service phone number.


Opening a dispute

If you weren't able to work out your problem with your seller, you can open a dispute.

If you purchased your item on eBay, you'll go to eBay's Resolution Center to open your dispute. If you made your purchase somewhere else, go to PayPal's Resolution Center.

How to find eBay's Resolution Center:
  1. Go to the eBay homepage and log in to your eBay account.
  2. Click eBay Security & Resolution Center at the top of the page.


How to find PayPal's Resolution Center:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Click Dispute a Transaction and follow the directions.
You can open a dispute within 45 days of making your payment. If your dispute is not resolved or escalated to a claim within 20 days it will be closed please rate my service
Read full answer
Nov 22, 2010 • PayPal Accounts
0helpful
2answers

Ebay Payment Method
There are a number of ways to pay on eBay. Most sellers offer more than one option. Some payment options offer more protection than others, so be sure to select a method of payment that makes you feel comfortable.

If you have additional questions about payment options, you can contact the seller directly. You can find the seller's email address by clicking on the User ID in the listing or by looking in the End of Listing email that you received when the listing closed.

Sellers may not ask or require you to pay by instant cash wire transfer services such as Western Union or MoneyGram. They may not ask you to pay by cash. These payment methods are not permitted on eBay. Please refer to the Accepted Payments policy for details on permitted and non-permitted payment methods. Payment services that are not permitted on eBay may, in fact, be outstanding services for consumers in other contexts. eBay’s evaluation relates only to whether a particular service is appropriate for the eBay Marketplace. If a seller asks you to pay with a payment method that is not permitted on eBay, report the seller.

Clicking the Pay Now button is the fastest way to pay on eBay. Common payment methods available using the Pay Now button include:
  • PayPal
  • Credit Card
  • Personal checks, cashier's checks, or money orders
The seller may accept other types of payment methods involving escrow companies (recommended for high-price items) and bank-to-bank wire transfers. More information on each method of payment is provided below:
Read full answer
Sep 24, 2008 • eBay Auctions
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