SOURCE: Polycom Soundpoint IP 501 - URL call is disabled
This in it's most basic description means that the phone is unable to register with the SIP server, most likely for lack of internet connectivity or a firewall blocking the packets.
If you've verified connectivity and opened the proper ports and the phone fails to initialize and still getting “URL Call Disabled” or all of the above parameters are correct, update the firmware for the router. This can usually be done within the router configuration. Then reboot in order, the cable modem or DSL, the router or switch, then the phone. This may solve the problem.
If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.
SOURCE: Making a Polycom SoundPoint 501 work on an Avaya IPO
As you have probably found, SIP phones are not supported until R5, which just came out.
SOURCE: what is the default password for Polycom
Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".
To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"
SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd
This means the phone's SIP application has been erased. You will need
to download the SIP app and BootROM from the Polycom support page, host
the files on a boot server, and then point the phone to this server
from the server menu so the phone will reboot and download the files.
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
SOURCE: Have a Polycom Soundpoint IP501 SIP phone. Some of
I have an IP600 that had some keys that weren't working. I've opened up other phones and said 'pish posh' to Matt's response. Well good news is the phone was already broken to begin with. Bad news is none of the keys work now. :( The key circuit board is plastic and I used alcohol to clean it (as I would with a normal circuit board), but I think that was one of my main mistakes. Also I was quite aggressive and impatient. Not an ideal combination. Just posting my mistakes so that others can learn from them. (You'll probably need a soldering iron for the speaker phone)
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