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If the message light on the Telstra cordless handset 1 is flashing, indicating a new message, but the message light on handset 2 does not flash even when it's on the cradle, there are a few troubleshooting steps you can try:
Check message notification settings: Make sure that the message notification settings on both handsets are properly configured. Refer to the user manual or the settings menu on the handsets to adjust the message notification settings. Ensure that the notification is enabled for both handsets.
Reset the handsets: Try resetting both handsets to their default settings. This can be done by removing the batteries from the handsets, unplugging the base station, and leaving them disconnected for a few minutes. Then, reinsert the batteries and plug in the base station. Allow the handsets to reconnect to the base and check if the message light on both handsets functions properly.
Check the base station: Ensure that the base station is functioning correctly. Check if the base station is properly connected to the telephone line and power source. If possible, try connecting handset 2 to the base station that handset 1 is connected to and see if the message light functions on that base station. This will help determine if the issue is with the base station or the handset itself.
Contact Telstra support: If the issue persists after trying the above steps, it may be best to contact Telstra support directly for further assistance. They will have specific knowledge of their product and can provide more detailed troubleshooting steps or advise on any potential repairs or replacements that may be necessary.
Remember to refer to the user manual for your specific Telstra cordless model for more detailed instructions on troubleshooting and operating the handset.
Hello, it seems that the answering mode is set to announcement only, to change to answering machine, at base station press Menu and Vol + or Vol - to select answering machine, again press menu and Vol + or Vol - to select answering modes, ANNC & REC means answering machine, ANNC ONLY, only plays the recorded greeting, press menu to save selection.
unplug a/c cord from wall for the base... remove all batteries from handsets ley sit for 10- 15 mins then plug base back in put battery in one handset at a time return handset to base let charge, then reset base station and handset to same settings...
You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
There should be a button that reads "greeting".If there is no button that says "record" or "rec",then just hold down the greeting button and it should prompt you to record.It seems odd though,the digital answering machines usually hold their greeting even when losing power and coming back on.If it currently gives a "computer voice" greeting it should not be a problem.If there is no "computer" greeting,there may be a problem.Good luck.
Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset.
7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.
Sounds like the antenna is not working, and signal is not getting to the cordless sets.
Try unplugging your base station (unplug everything; power and phone cable - the basestation were all the cords are plugged into) and leave it unplugged, pull out all the batteries in the phones, and then start by putting all the batteries back into the phones.
Once the phones are back and powered up, plug in the base station again, and see if that helps. All this is doing is re-setting the phones and base station and forcing them to re-link to each other.
This is not a direct solution to your problem, but a workaround for a similar situation. I have two headsets and two charging stations. One of the headsets was stuck with the message ''Welcome! please wait''. When I put the phone on the charging station it usually sits on nothing would happen, but when I put it on the other station the phone came back to life. The non-working charging station will still charge the phone so it is worth keeping.
I had the problem that the record feature was not available in or out of the docking station and therefore i could not record. Archos connector on bottom of unit senses a change in the resistance of the device it's docked with and knows if it's the DVR station or not.
Turned out to be a hardware fault - i had to RMA both the Archos and the docking station (while in warranty) and Archos fixed it/them.
That may not help you much.
PS: I think i zapped my DVR station with static one day and that might have been the original cause.
If you're trying to get 5 handsets to work with one base, it won't work. The 4215 can only handle 4 handsets, the base handset plus 3.
When I had to replace the base of my 4 handset system, the base handset still worked. Therefore I had an extra handset which couldn't be used. So I decided to buy another base. Now I have 6 handsets which can be grouped 4,2 or 3,3.
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