How do I return goods to Amazon? - Amazon Stores

To return an item you ordered:

1) Go to the Returns Support Centre, and click Return items.
2) Find the order you want to return, and click Return an item from this order.
3) Select the items you want to return.
4) Enter the quantity of items, select an option from the Reason for return menu, and then add any additional information in the Comments box.
5) To continue, do one of the following:
· If the item was sold by Amazon.co.uk, select your return option.
· If the item was sold by a Seller, click Submit for Approval.
6) Select your preferred return method.
7) Print your label and return authorization. Some returns won't require you to print a label or authorization. If you don't have a printer when you're completing your return, you can print later.
8) Put the return authorization inside of your package and attach the label to the outside.
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