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Patty Breeding Posted on Feb 16, 2015
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It started installing tomtom but then stoppedat 34% and I can not get it started back up? What to do?

I have tried to download these tomtom sites to upgrade my device, It says I have 5 downloads. Thenit started downloading and my site stopped at 34% and I can not get it started back.

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Buckyd

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  • Expert 82 Answers
  • Posted on Feb 16, 2015
Buckyd
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Joined: Jul 09, 2008
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I had to call Tom Tom when mine did this. It froze on a download and after that it would just show a blank screen. They were nice and told me how to reset machine so it would at least start. Then I asked them about what things were safe to download. Remember that there are always wise guys out there that will put a virus in, or play games with, anything. So be careful where you load from.

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0helpful
2answers

I have a tomtom one trying to update the maps

You'll need to connect your GPS device to a computer (using the USB port), and use the TomTom HOME software to access and download maps from the tomtom website and install it on your device. Then, when you connect your GPS to your computer and run the HOME software, (after you sign in to your TomTom account), the software will identify data, maps, etc. that you can download and install on your TomTom GPS device.
Recently Tomtom has limited support and updates for certain (older) models of TomTom GPS. They hope you'll get a new model. If your TomTom One GPS device is one of those models with little/no support, you're out of luck.
Sep 19, 2018 • Tomtom GPS
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1answer

Tried to install the free map update/upgrade(North America) on my new XL 335-S and now have no maps at all. The install showed an error and now when I try again, I am notified that there is not enough room...

There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder containing map. Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive) double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.
1helpful
1answer

I lost the cd that came with tom tom, is there a site to download the needed info.

Try this site
Download the Tomtom Home software and install on your computer.
20helpful
3answers

How do I update my tom tom xl once it is plugged into my computer?

you need to download tomtom home from the tomtom site. it will do it almost automatically.

you can download tomtom home HERE 744b387.gif

just choose your operating system, then after you run it on your computer, just follow the on screen instructions.


bill 0654222.gif
0helpful
1answer

Tomtom ONE XL doesnt go past start up screen

You may want to try operating your TomTom from TomTom Home. This has seemed to work for a lot of people who do not have backups, as you are connected to their site. Apparently, a file or two are updated, and you are back in business. Here's an example:

"Though not using a 720 my 500 wouldn't startup after upgrade to 7.16. Always stuck on the first splash screen.

After conncting to Home I chose Operate my Go and another file was downloaded. After this the device would boot up norammly when not connected to my PC.

Might be worth a try."
0helpful
1answer

Cannot install home on my tomtom one gps

first thing it does not download on ur device if u downloaded it and ur puter says u installed it then go to start programs then home. if not this problem can get tricky call support....
1helpful
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Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.
1helpful
3answers

Tomtom go 300

The tomtom GO 300 does not need an installation disk. It has firmware ( thats a sort of pre-installed software ) that is put on it at the tomtom factory. If the firmware has become corrupted it can be reinstalled or "updated" by logging on here > http://www.tomtom.com/plus/service.php?ID=17 then click the DOWNLOAD TOMTOM HOME Link. Then connect your tomtom to your computer with a USB lead. Run the TomTom-Home software you downloaded and select "UPDATE MY PRODUCT" . After that , if you don't already have one you will need a valid SD card for your tomtom containing the maps for your country and some other activation codes which you get when you purchase maps from tomtom.
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