Won't unlock, handle is loose

I'm assuming all the door locks work, (lock and unlock). I know it's a silly sounding suggestion but have you tried going to the passenger side and reaching across the vehicle? When you work the handle does it feel like its trying? Is it still spring loaded? Or is it just loose and floppy? The more common reason for a door handle to fail is one of the linkages inside the door panel has broken. Most of the connectors are plastic so they can snap. On a vehicle this new It could be a linkage thats just worked loose. You'll have to strip the whole door card off the inside of the door to hunt out whats going on. It'll probably cost you the skin off at least one knuckle doing this.

Just replaced all outer handles and 2 interior handles and a door latch on a sport track. The biggest problem with the locks were that they needed to be lubed. Take a spray like wd-40 and spray the latches. If the door panels are still off then it is easier. Also spray the window sliders to have them work easier. All the actuators work off the same signal. The one that does not work just may need a little lube.

The vehicle can be programmed to either open all the doors, or just the driver door. Check in the main menu for changing that function from just drivers door to all. (its also outlined in your owners manual)

If you need further help, reach me via phone at https://www.6ya.com/expert/daniel_4061c3d97c12c4c7

-Remove these screws from:
-The big handle.
-The lock/unlock handle.
-The one on the top front panel (Closed to the mirror).
-If manual window Remove the locking clip that lock the window handle.
-Now careful pry the panel with door/panel remover screw couple difference place until it loose then lift it up.
mai

THERE IS A CLIP ON THE INSIDE OF THE DOOR ON METAL ROD THAT GOES TO THE LOCK MAKE SURE ITS NOT DAMAGE OR FALLEN OF WHERE THE ROD GOES TO THE LOCK THERE ARE 2 ROD ONE OPENS THE DOOR THE OTHER ONE LOCKS THE DOOR

Either the rod popped off the handle or handle broke.

you need remove the door panel maybe you have only a loose pull wire between the look door or door handle

I don't have a diagram of the door but if you slip the slim Jim in over the top of the outside door handle it should catch on the latch bar. If you are doing this because the door won't open from the interior handle or the outside handle the problem most likely isn't the lock. The way that handle connects to the release it is held in place with a piece of plastic that breaks fairly easy. If that piece breaks the interior door handle won't activate the unlock function when pulled and you will have a heck of a time getting the door opened so you can get inside the panel to do the repair.

remove the door panel