I recently sent you a request for this and you sent me an email saying you need more information. I do not know how to be more clear. The camera shuts off when I try to review my pictures. Why does it do this and how can I review all my pictures without it shutting off?
Usually when somebody that is trying to help you, BTW, it's not only one person, and asked you for more information, is really asking for you to give them just about everything relating to the issue. As an example: What type of batteries does your camera use, some camera use two type of batteries, a regular one like AA or AAA, and a flat battery, usually 1023 or something like that, this is to keep the camera info, and not loosing the time, and set up overtime you turn on the camera . Does it have a memory card? Does it shut off only when reviewing the photos? If you were to put all this info, plus the camera model, we could look into it for you. This is the kind of more information the other person was trying to get. As for the issue, all I can advice is, if it have a memory card take it out and insert it in a computer, so you can see the pictures. Best of luck.
Yes,it does have a SD card and it takes AA batteries and yes, it only turns off when I review the pictures. The Model of the camera is the Kodak C195 digital camera.
If for some reason you can not fix this I Will need to return the camera because I do not have a computer, I am writing this from an IPAD,So Thank you for your help in this matter.
Thanks for the info. I was looking at the troubleshooting in the Kodak webpage, and I was wondering, doesn't the review just turn black instead of shutting off? If possible, transfer all the photos to a computer or just get an empty sd card, and try again. Sometimes when the sd card is full or damage, all you see when you review a picture is a black screen. (http://resources.kodak.com/support/shtml... ) Sorry my answer wasn't helpful before. Hope this take care of your problem, best of luck.
I just tried putting in a new S d card because I bought two but does the GB on the SD card matter I have put a 4GB in the computer. And I tried a 32GB and the camera wouldn't,t stay on. And I get a black screen but the computer shuts completely off too. Again if there is no solution to this I will send the camera back. How do I do that Do I need a return slip to send it back to Amazon or the Compny?
I didn't know it had warranty. This is your best bet. Just log in to your Amazon account, and go to your purchase history or something like that. The had to be something that let you contact Amazon. You should have you purchase numbers or I'd, anything that ties you to the purchase, explain to them the issue at hand, and from here they will tell you what to do. When it comes to warranty and support they are excellent. But do ones more thing, turn the camera off, connect it to the computer, and then turn three camera on, to see what happen. Good luck.
William thank you for all your help, I solved the problem with my camera shutting off when reviewing my pictures. I had put the wrong batteries in the camera. I bought some batteries with a charger and those batteries wouldn't,t work, I Forgot the camera came with its own batteries. Once I put the correct batteries in the camera stayed on while I reviewed my pictures. So thank you so much for your patience with me and for all your help, I really appreciate it.
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It does have a SD card the Model of camera is the Kodak C195 and it takes two AA batteries. And Yes, It does only shut off when I am reviewing my pictures and I do not have a computer. I am writing this from an IPAD. If there is no way of fixing this problem I will return the camera and get my money back because the whole point it to view the pictures and if I can,t do that then I need to send it back. Thanks for your help
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