They are correct - the unit's anti theft device will only allow an authorized service center to unlock.
It is imbedded in memory, and not resettable. There is no factory override.
Once the 4 digit code is user-set, it must be digitally unlocked.
CLICK HERE for your manual.
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U will need to contact Panasonic tech support, we have no way to access this info.
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i have called
they do not have it it they say send the original recept and they will refer me to a local dealer to try to fix the player
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