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The screen on the camera says :turn off the camera and turn on again : but its not working at all ?

Jv500

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Rosie Gee

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Well, try taking out the batteries and installing them again. If that doesn't work, maybe you need new batteries.

Posted on Feb 13, 2015

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Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

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Hi there.
Take the card out of the camera while it is off, then turn it on again, if the camera works fine turn if off again and insert the card, (make sure that the write protect is off) and turn the camera on again, it may let you format the card again.

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I fixed this issue with my Sony Cybershot by gently (carefully) hitting the camera 3 times against a carpeted bench with the lens retracted and the camera turned off. It seems the lens gears were stuck. Now the camera works fine again.

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I later came online and searched for solutions.. seems this is a common problem for other cameras as well.. I tried their methods.. they say to hold the camera and just tap on it.. I tapped on the Samsung logo a few times.. the white screen was still there.. and I gave up, turned the camera back off... then decided to try again, turned it on and now I have my lcd screen working again. O_o *shrugs* I'm not going to question how it got fixed, I just hope I don't get this problem again.

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1 Answer

My camera stopped working


Try using rechargable batterys in it. They work good in mine.if you dont have an SD card in it, it will only take a couple of minutes of video.

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