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I had the same issue on my jgp975 and sadly I had to purchase a different unit. I use simmer frequently and I made the assumption that low was simmer. Wrong. I believe a true simmer is 450 btu and my unit did not go that low. I had to check the fine print/specs page and on some units the manufacturer had to be called. I did replace with another ge profile that did have the low setting.
Sounds like igniter problem. Did some one pull the electrical cord or has a fuse or breaker blown/ Things to check. Your igniter is run by electricity.
try to clean the injector if no gas came out.or try to use matches to have a flame, i think there a problem in ur spark igniter if the gas is going out.tnx
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