Neptune washer makes horrible noise - now won't drain
Does the washer make noise while the drum is spinning? Or, is making noise when the drain pump comes on? If the drum is spinning and making a lot of noise the rear bearings are usually bad. They cannot be removed from the drum, however. The entire outer tub shell has to be replaced, because the bearings are molded into the plastic. If it's only making noise when the drain pump comes on during the drain cycle, your drain pump may be obstructed in some way, or the pump itself could be bad. Getting inside the machine to check either component is not easy, because the door has to be removed, along with the front panel, rubber door seal, and top of the machine. Sorry, this may not be an easy fix for you. But, I hope I can lead you in the right direction. Let me know if you need further guidance.
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